Senior Systems Engineer

2 weeks ago


Sacramento, California, United States Meriplex Communications Full time
About the Role

We are seeking a highly skilled Sr. Systems Engineer to join our team at Meriplex Communications. As a key member of our technical staff, you will be responsible for providing exceptional support to our clients and ensuring the smooth operation of their IT systems.

Key Responsibilities
  • Provide technical support and troubleshooting for client systems and networks
  • Manage and resolve escalated tickets in a timely and professional manner
  • Collaborate with internal teams to ensure seamless delivery of IT services
  • Develop and maintain strong relationships with clients to ensure their technical needs are met
  • Stay up-to-date with industry trends and technologies to provide expert advice and guidance
Requirements
  • 3+ years of experience in a similar role, preferably in a managed service provider environment
  • Strong technical knowledge of Microsoft Windows Server, Active Directory, and GPOs
  • Experience with Kaseya and ConnectWise Automate is highly preferred
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a dynamic and changing environment
What We Offer

At Meriplex Communications, we offer a competitive salary range of $85k-$110k annually, as well as a comprehensive benefits package, including medical, dental, vision, disability, and 401k. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

Equal Employment Opportunity

Meriplex Communications is an Equal Employment Opportunity Employer. We welcome applications from qualified candidates of all backgrounds and perspectives. We are committed to creating an inclusive and diverse work environment that values and respects the contributions of all employees.



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