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Medical Office Reception Coordinator

2 months ago

Paramus, New Jersey, United States Visage Surgical Full time
Position Overview

Join our esteemed team at Visage Surgical as a Medical Office Reception Coordinator, where you will serve as the initial point of contact for our valued patients. The ideal candidate will possess exceptional interpersonal abilities and a solid background in the healthcare industry. A strong commitment to customer service is essential.

Key Responsibilities:

  • Manage incoming telephone inquiries and route them to the appropriate personnel.
  • Coordinate patient appointments and follow-up consultations.
  • Utilize an online electronic medical records system and scheduling software.
  • Facilitate surgical bookings by liaising with relevant surgical centers and hospitals.
  • Escort patients to examination rooms and assist the physician during in-office procedures as required.
  • Ensure cleanliness and organization in all work areas and assist with the processing of medical instruments.
  • Collaborate closely with the physician to foster a relationship built on trust and mutual respect.