IT Infrastructure Specialist

3 weeks ago


La Crosse, Wisconsin, United States Trust Point Inc. Full time
About the Opportunity
We are seeking an experienced IT Infrastructure Specialist to join our team at Trust Point Inc. In this role, you will be responsible for designing, implementing, and maintaining our IT infrastructure. This includes reviewing trouble tickets and scans, troubleshooting equipment, and providing informal training on various computer hardware and software. You will also serve as a liaison between our IT vendor and handle all day-to-day technology needs.

Responsibilities
The ideal candidate will have a solid understanding of network architecture, server administration, and data security. You will work closely with our IT team to ensure the smooth operation of our IT systems. Additionally, you will be responsible for managing Zoom video conferencing, issuing and maintaining key fob access, and setting up and troubleshooting system users both in-office and remotely.

Qualifications
To be successful in this role, you must have a 2-year degree in IT or a related field or 5 years of relevant experience. Knowledge of Salesforce CRM and Addvantage software is preferred. You should also possess strong problem-solving skills, people skills, and written and verbal communication skills. The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. We offer a comprehensive benefits package, including paid time off, health insurance, and a 401(k) plan.

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