Wireless Infrastructure Specialist
6 days ago
We are seeking a highly skilled Wireless Deployment Specialist to join our team at Ziply Fiber. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer experiences and want to be part of a dynamic team that is shaping the future of connectivity.
About Ziply Fiber:
At Ziply Fiber, our mission is to elevate the connected lives of our communities every day. We are delivering the fastest home internet in the Northwest, with a focus on areas traditionally underserved by mainstream internet companies. Our state-of-the-art fiber network expands in WA, OR, ID, and MT, creating new opportunities for growth and development.
Job Responsibilities:
- Installation of wireless and fiber services at customer locations, including determining the best location for outdoor equipment and running cabling efficiently.
- Troubleshooting and repairing DSL and voice services at customer locations.
- Coordinating with customers and dispatch teams as needed.
- Maintaining bucket trucks and other vehicles/trailers, and ensuring safe working practices.
- Documenting all work and customer interactions in the ticket tool on the same day as service.
- Working at heights, using ladders, towers, and elevated structures safely and efficiently.
- Installing and maintaining Access Point (AP) and Central Office (CO) facilities.
- Assisting with fiber facilities installation as directed.
- Performing other duties as required to support business goals.
Required Skills and Qualifications:
- Possess or develop knowledge of common wired and wireless networks, including equipment and technology.
- Train staff after acquiring experience and expertise.
- Ability to perform heavy manual tasks for extended periods.
- Frequently lift and/or move up to 50 pounds, occasionally up to 100 pounds.
- Valid driver's license, auto insurance, and satisfactory driving record required.
Benefits:
- $16.83 to $28.85 hourly salary, depending on experience.
- Comprehensive health benefits, including medical, dental, vision, 401(k), flexible spending account, paid sick leave, and parental leave.
- Quarterly performance bonus and training programs.
- Career growth and education reimbursement opportunities.
Work Environment:
Our office setting requires extensive use of computers, keyboards, and multi-line telephone systems. You will have the opportunity to work in a modern office environment and interact with colleagues who share your passion for delivering excellent customer experiences.
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