Customer Liaison Specialist

2 weeks ago


Akron, Ohio, United States Dynasty Marketing Connections Full time

About Us

Dynasty Marketing Connections is a leading marketing agency seeking an experienced Customer Consultant to join our team. With a focus on customer satisfaction, we pride ourselves on delivering exceptional service and support.

Job Responsibilities

  • Update existing accounts/new customer account set up and ensure seamless transitions.
  • Collaborate with our call center to efficiently place orders and provide excellent customer experience.
  • Communicate deals and promotions effectively to drive sales growth.
  • Work closely with management to ensure high-quality customer service and meet sales targets.
  • Analyze and compile reports on overall customer satisfaction.

Requirements

  • Demonstrate ability to thrive in a fast-paced environment and work collaboratively as part of a dynamic team.
  • Develop strong relationships with internal/external clients through effective communication by phone, email, and face-to-face interactions.
  • Possess a positive attitude with excellent organizational, presentation, and writing skills.

Salary and Benefits

We offer a competitive salary range of $55,000 - $70,000 per annum, depending on experience. In addition, you can expect a comprehensive benefits package, including health insurance, retirement plan, and opportunities for professional growth and development.

Industry and Job Functions

  • Marketing & Advertising
  • Staffing & Recruiting
  • Consumer Services
  • Customer Service
  • Information Technology


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