Customer Liaison Specialist
2 weeks ago
About Us
Dynasty Marketing Connections is a leading marketing agency seeking an experienced Customer Consultant to join our team. With a focus on customer satisfaction, we pride ourselves on delivering exceptional service and support.
Job Responsibilities
- Update existing accounts/new customer account set up and ensure seamless transitions.
- Collaborate with our call center to efficiently place orders and provide excellent customer experience.
- Communicate deals and promotions effectively to drive sales growth.
- Work closely with management to ensure high-quality customer service and meet sales targets.
- Analyze and compile reports on overall customer satisfaction.
Requirements
- Demonstrate ability to thrive in a fast-paced environment and work collaboratively as part of a dynamic team.
- Develop strong relationships with internal/external clients through effective communication by phone, email, and face-to-face interactions.
- Possess a positive attitude with excellent organizational, presentation, and writing skills.
Salary and Benefits
We offer a competitive salary range of $55,000 - $70,000 per annum, depending on experience. In addition, you can expect a comprehensive benefits package, including health insurance, retirement plan, and opportunities for professional growth and development.
Industry and Job Functions
- Marketing & Advertising
- Staffing & Recruiting
- Consumer Services
- Customer Service
- Information Technology
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