Desktop Support Specialist

4 weeks ago


Rutland, Vermont, United States A3 Staffing Solutions Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at A3 Staffing Solutions. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.

Key Responsibilities:

  • Provide technical support for Windows OS and Microsoft Office Suite in an enterprise environment
  • Maintain, analyze, troubleshoot, and repair computer systems, hardware, and peripherals
  • Support and maintain user account information, including rights, security, and systems groups
  • Train employees, identify, analyze, and repair product failures, and order and replace parts as needed
  • Determine and recommend products or services that best fit our clients' needs
  • Imaging and image recovery, break/fix repairs on desktops and laptops, and install/reinstall software packages and updates
  • Support of wireless devices and WiFi and VPN connections
  • Provide exceptional customer service skills

About Us:

We are committed to delivering exceptional services and professionals with proven work ethics and processes. Our company values include providing an exceptional client experience, delivering on our commitments, building trust by thinking and acting with integrity, and creating an environment that inspires innovation.



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