Technical Support Specialist

1 month ago


Rutland, Vermont, United States Routeware Full time
About Routeware

Routeware is a leading provider of software and data analysis solutions for waste and recycling programs. Our innovative technology enables public and private enterprises to optimize their operations, reduce costs, and improve environmental sustainability.

Job Summary

We are seeking a highly skilled Technical Support Specialist to join our software support team. The successful candidate will provide expert-level support for routing software, troubleshoot complex issues, and collaborate with cross-functional teams to resolve technical problems.

Key Responsibilities
  • Provide technical support for routing software, including diagnosing and resolving complex issues
  • Monitor and optimize routing infrastructure for performance and uptime
  • Collaborate with software developers and network engineers for software updates and enhancements
  • Troubleshoot tablet-related issues, including connectivity, application compatibility, and performance
  • Conduct end-user training on tablet usage and best practices
  • Create and maintain technical documentation, including routing configurations, tablet setup guides, and wiring schematics
  • Manage an inventory of routing equipment, tablets, and wiring components
Requirements
  • Professional written and verbal communication skills
  • Strong problem-solving skills and attentive listening
  • Ability to manage multiple concurrent projects/tasks with minimal supervision
  • Business experience in accounting, billing, payables/receivables, financial reporting, or customer service for an enterprise software company preferred
  • Proficiency with Crystal Reports (or equivalent custom reporting tool) and Microsoft SQL is desirable
Preferred Qualifications
  • Experience in data conversions
  • Familiarity with Microsoft server operating systems/applications
  • Proficiency with SQL procedures and views
  • Willingness and ability to travel nationally
Benefits
  • Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
  • Paid parental leave
  • Medical and Dependent FSA
  • 401K match
  • Unlimited PTO
  • Ten company holidays
  • 1 Volunteer day
  • Summer Friday's

Routeware is an Equal Opportunity Employer and prohibits all forms of discrimination or harassment. We are committed to the principle of equality and all employment decisions are based on job requirements, business needs, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.



  • Rutland, Vermont, United States A3 Staffing Solutions Full time

    Job DescriptionA3 Staffing Solutions is seeking a skilled Desktop Support Technician to join our team.Key Responsibilities:Support of Windows OS/Microsoft Office Suite in an enterprise environment with direct interactions with the end user.Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Desktop and Network...


  • Rutland, Vermont, United States Murtech Staffing and Solutions Full time

    Job DescriptionAt Murtech Staffing & Solutions, we are seeking a skilled Desktop Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing top-notch support for our clients' PC hardware and software needs.Key Responsibilities:Provide desk-side support for hardware repair, troubleshooting, and...

  • IT Support Specialist

    2 months ago


    Rutland, Vermont, United States The Pines at Rutland Center for Nursing & Rehabilitation Full time

    About the RoleWe are seeking a highly skilled 1st Line Service Desk Engineer to join our team at The Pines at Rutland Center for Nursing & Rehabilitation. As a key member of our IT department, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide efficient and effective customer...


  • Rutland, Vermont, United States Homeless Prevention Center Full time

    Job SummaryWe are seeking a skilled Housing Support Specialist to join our team at the Homeless Prevention Center. In this role, you will provide critical support to client households, helping them achieve stable and permanent housing.Key ResponsibilitiesAssess housing needs and complete enrollment for 12-18 client householdsProvide training and referrals to...


  • Rutland, Vermont, United States HealthCare Support Full time

    Physical Therapist Job DescriptionHealthCare Support is seeking a Physical Therapist for a contract position in Rutland, Vermont. The ideal candidate will have an active PT license and be certified in Basic Life Support from the American Heart Association.Benefits of Working with HealthCare Support:Immediate enrollment in health insuranceDental insuranceLife...


  • Rutland, Vermont, United States HealthCare Support Full time

    Job Description & RequirementsSpecialty: Physical TherapistDiscipline: TherapyEmployment Type: TravelBenefits of this Physical Therapist with HealthCare Support:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment accountsResources Beyond the Recruiter with HealthCare Support:Direct...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    The Laboratory Technical Associate plays a vital role in supporting laboratory operations at Rutland Regional Medical Center. This position aims to develop a staff member into a technical role with a bachelor's degree in biological sciences who has not completed a medical technology course and obtained ASCP certification. Key responsibilities include...


  • Rutland, Vermont, United States Healthcare Support Full time

    Job Title: Physical TherapistHealthcare Support is seeking a Physical Therapist for a travel job in Rutland, Vermont.Job Requirements:Specialty: Physical TherapistDiscipline: TherapyEmployment Type: TravelBenefits:Immediate enrollment in Health InsuranceDental InsuranceLife InsuranceEmployee Assistance Program (EAP)Access to open investment...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    The Laboratory Technical Associate plays a vital role in supporting laboratory operations at Rutland Regional Medical Center. This position aims to develop a staff member into a technical role with a bachelor's degree in biological sciences who has not completed a medical technology course and obtained ASCP certification. Key responsibilities include...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    The Rutland Regional Medical Center seeks a skilled Laboratory Technical Associate to support laboratory operations. This role is ideal for a staff member with a bachelor's degree in biological science who aims to transition into a technical position. The successful candidate will be responsible for internal specimen processing, shipment of specimens for...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    The Laboratory Technical Associate plays a vital role in supporting laboratory operations at Rutland Regional Medical Center. This position aims to develop a staff member into a technical role with a bachelor's degree in biological sciences, focusing on promoting a strong understanding of laboratory procedures and protocols. The successful candidate will be...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    At Rutland Regional Medical Center, we are seeking a highly skilled Cardiac Imaging Specialist to join our team. As a Cardiac Sonographer, you will utilize high frequency sound waves and other diagnostic techniques to aid in medical diagnosis. Your expertise will be essential in producing and evaluating ultrasound images and related data that physicians rely...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    At Rutland Regional Medical Center, we seek a highly skilled Medical Imaging Specialist to join our team in the Cardiac Department. As a Diagnostic Sonography Technician, you will be responsible for utilizing high frequency sound waves and other diagnostic techniques to aid in medical diagnosis.Key Responsibilities:Produce and evaluate ultrasound images and...


  • Rutland, Vermont, United States Bodycote Full time

    Production Support TechnicianWe are currently interviewing for a Production Support Technician in our Rutland, VT location.Bodycote offers a competitive compensation package, including a $1,500 sign-on retention bonus.What We OfferPaid holidays and paid time off401k match, Medical, Dental and Vision Plans for employee and familyMust pass a pre-employment...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    At Rutland Regional Medical Center, we are seeking a skilled Cardiac Imaging Specialist to join our team. As a Diagnostic Sonography Technician, you will utilize high frequency sound waves and other diagnostic techniques to produce and evaluate ultrasound images and related data that are used by physicians to render a medical diagnosis.Key...


  • Rutland, Vermont, United States Bodycote Full time

    Job SummaryWe are seeking a skilled Production Support Technician to join our team at Bodycote in North Clarendon, VT. As a key member of our production team, you will be responsible for supporting thermal spray booth operations by performing multiple processes that precede or follow coating operations. This includes preparing parts for processing, detailing...


  • Rutland, Vermont, United States Devereux Advanced Behavioral Health Full time

    Join Our Team as a Behavioral Healthcare SpecialistWe are seeking a dedicated and compassionate Behavioral Healthcare Specialist to join our team at Devereux Advanced Behavioral Health. As a Behavioral Healthcare Specialist, you will play a vital role in providing therapeutic interventions and ensuring the safety and security of our youth.Key...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    At Rutland Regional Medical Center, we are seeking a skilled Medical Assistant to join our team. The ideal candidate will be responsible for preparing patients for encounters, assisting clinicians in delivering care, and maintaining examination rooms, equipment, and supplies in an outpatient care setting.Key ResponsibilitiesPrepare patients for encounters by...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    At Rutland Regional Medical Center, we are seeking a skilled Medical Assistant to join our team. As a Medical Assistant, you will work under the direction of our practice providers or nursing staff to prepare patients for encounters, assist clinicians in delivering care, and maintain examination rooms, equipment, and supplies.Key ResponsibilitiesPrepare...


  • Rutland, Vermont, United States Rutland Regional Medical Center Full time

    Rutland Regional Medical Center seeks a skilled Medical Assistant to support our clinical team in providing exceptional patient care. As a Medical Assistant, you will be responsible for preparing patients for encounters, assisting clinicians in delivering care, and maintaining a clean and organized work environment.Key Responsibilities:Prepare patients for...