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Shift Supervisor

2 months ago

Council Bluffs, Iowa, United States Tri City Foods Full time
Job Summary

We are seeking a highly motivated and experienced Shift Lead to join our team at Tri City Foods. As a Shift Lead, you will be responsible for supervising, training, and motivating employees to maintain exceptional customer service and ensure the smooth operation of our restaurant.

Key Responsibilities
  • Supervise and Train Employees: Lead and develop a high-performing team by providing guidance, coaching, and feedback to ensure employees have the skills and knowledge to excel in their roles.
  • Ensure Customer Satisfaction: Foster a positive and welcoming environment for customers by ensuring orders are taken accurately and promptly, and resolving any customer concerns in a professional and courteous manner.
  • Inventory Management: Conduct regular inventory checks to determine ordering needs and ensure adequate stock levels to prevent shortages.
  • Cash Handling: Count cash on hand at shift change and at closing to determine shortages or overages and prepare bank deposit statements.
  • Team Management: Supervise, train, and motivate team members to achieve exceptional results and maintain a positive work environment.
  • Communication: Develop and maintain effective communication with employees, management, and customers to ensure seamless operations and resolve any issues promptly.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve exceptional results.
  • Customer Service: Excellent customer service skills with the ability to resolve customer concerns in a professional and courteous manner.
  • Communication: Strong communication skills with the ability to develop and maintain effective relationships with employees, management, and customers.
  • Inventory Management: Ability to conduct regular inventory checks and ensure adequate stock levels.
  • Cash Handling: Ability to count cash on hand and prepare bank deposit statements.
  • Reliability: Reliable transportation and a strong work ethic.
Perks and Benefits
  • Scholarship Fund Program: Eligible employees may be eligible for scholarships ranging from $1000 to $50,000.
  • Burger King Emergency Fund: Eligible employees may be eligible for short-term financial assistance in the event of unexpected events.
  • Discount Program: Eligible employees may be eligible for discounts on various products and services.
  • Wellness Program: Eligible employees may be eligible for points that can be redeemed for wellness-related items.