Customer Service Representative

6 days ago


Grand Rapids, Michigan, United States Cinderella - Grand Rapids Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales Counter Representative. This full-time position is based in Grand Rapids, MI, and involves working closely with customers to meet their needs.

Key Responsibilities
  • Enter orders at the sales counter using our company's computer system
  • Provide excellent customer service through phone, email, and in-person interactions
  • Greet customers with a friendly and welcoming attitude
Requirements and Qualifications
  • Basic computer knowledge and internet skills
  • Experience with POOL products is preferred but not required
  • Bilingual skills (English and Spanish) are preferred but not necessary
  • Forklift experience is helpful
  • Ability to lift 50 pounds on a repetitive basis
  • Able to pass a pre-employment drug test
Benefits Package
  • Competitive salary range: $45,000 - $60,000 per year
  • Private stock ownership opportunities
  • Equity growth incentive plan after six months of employment
  • 401(k) retirement plan with company matching
  • Paid vacation, sick time, holidays, birthday, and floating holidays
  • Paid parental leave
  • Medical, dental, and vision benefits
  • Flexible and dependent care spending accounts
  • Company-paid life insurance and short-term disability
  • Additional life insurance and long-term disability options
  • Safety program with bonuses for drivers
  • Employee referral bonus program

Cinderella - Grand Rapids is an equal opportunity employer and a veteran-friendly employer. We believe in hiring military veterans at any level for any position.



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