Customer Experience Representative

2 days ago


Grand Rapids, Michigan, United States Lovesac Full time
Customer Experience Representative

Estimated Salary: $45,000 - $65,000 per year.

Lovesac is committed to providing an exceptional customer experience, and we are seeking a Customer Experience Representative to join our team. As a Customer Experience Representative, you will be responsible for creating a positive and memorable experience for our customers.

Key Responsibilities:

  • Partner with store management to resolve customer service issues.
  • Provide outstanding service to every customer, greeting and acknowledging them promptly.
  • Utilize our proprietary selling process to demonstrate all products and provide solutions to customer needs.
  • Maintain a calm demeanor and manage issues professionally and respectfully.

Requirements:

  • Minimum of 1-2 years of related sales experience.
  • Superior communication skills, including verbal, written, and interpersonal skills.
  • Able to prioritize responsibilities with the appropriate level of urgency.


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