Xfinity Retail Service Associate

4 weeks ago


Chattanooga, Tennessee, United States Comcast Full time

At Comcast, we're revolutionizing the way people experience entertainment and online services. As a Retail Service Associate, you'll play a vital role in delivering exceptional customer experiences in our stores. Your enthusiasm for technology and commitment to excellence will make you a go-to resource for our customers and store team.

Key Responsibilities:

  • Provide outstanding support to customers, ensuring they have a seamless experience in our stores.
  • Work closely with the store team to maintain a clean and organized store environment, including accurate inventory management and efficient back-of-house operations.
  • Be a technology advocate, helping customers understand and utilize our products and services.
  • Conduct regular store audits to ensure counters, devices, and walkways are accessible and functional.
  • Assist with receiving and stocking inventory, adhering to store standards.
  • Participate in the weekly cycle count process and suggest improvements to enhance the store experience.
  • Stay up-to-date on current processes and procedures, suggesting enhancements to improve customer and store experiences.
  • Be adaptable and flexible, adjusting to store management priorities and direction while demonstrating professionalism and integrity.

Requirements:

  • High School Diploma or equivalent required.
  • 0-2 years of relevant work experience.
  • Ability to lift up to 25 pounds and stand for long periods.
  • Regular, consistent attendance and flexibility to work nights, weekends, and variable schedules.

Comcast is an equal opportunity employer, committed to diversity and inclusion. We offer a comprehensive benefits package, including competitive pay, opportunities for growth and development, and a dynamic work environment.



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