Sales Associate

4 weeks ago


Chattanooga, Tennessee, United States Rack Room Shoes Full time

Job Summary: We are seeking a highly motivated and customer-focused Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a thorough knowledge of our products, and meeting sales and work goals.

Key Responsibilities:

  • Customer Service: Create a positive shopping experience for our customers by being aware of and adhering to our company service standards.
  • Sales and Assistance: Provide sales and assistance to customers, promote our company rewards program and other business initiatives, and maintain awareness of all current sales promotions.
  • Merchandise Presentation: Maintain a well-arranged and merchandised stock, ensure cleanliness and organization of all areas within the store, and develop and maintain necessary product knowledge and fitting skills.
  • Loss Prevention: Maintain an awareness of Loss Prevention concerns involving customers and staff members, and participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.

Working Relationships: Customers, Sales Associates, Store Management, and District/Regional Managers.

Key Qualifications: Interpersonal skills necessary to deal effectively with external contacts and all levels of employees, basic communication, organization, and math skills, experience in retail sales, preferably specialty retail or footwear, basic knowledge of policies and procedures, and basic visual merchandising skills and an understanding of Store Presentation Standards.


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