Hotel Operations Manager

1 month ago


Columbus, Ohio, United States Buffalo Lodging Associates, LLC Full time
Job Overview

We are seeking a seasoned Hotel General Manager to lead our 95-room Holiday Inn Express in Columbus, Ohio. As a key member of our team, you will be responsible for driving revenue growth, delivering exceptional customer experiences, and fostering a positive work environment.

Key Responsibilities
  • Develop and execute operational plans to achieve revenue and guest satisfaction targets
  • Lead a high-performing team to deliver exceptional guest experiences
  • Ensure proper maintenance of the hotel's physical property, mechanical systems, and guest rooms
  • Manage loss prevention and risk management policies
  • Empower associates to continually improve hotel culture and embody our core values: Excellence, Passion, Integrity, and Inclusive
  • Manage direct reports by ensuring employment practices are followed
  • Participate in community events and maintain a positive image for the property and Buffalo Lodging Associates
  • Support sales and revenue management functions
Requirements
  • Minimum 2 years of experience as a General Manager of a branded hotel
  • Extensive experience with rooms and hotel operations
  • Working knowledge of hotel management systems and marketing plans
  • Bachelor's degree in hotel management, business, or related field
  • Expertise in standard hotel management systems
  • Hands-on leadership skills
What We Offer
  • Competitive compensation plans
  • Paid vacation, sick days, and holidays
  • Medical, dental, and vision insurance
  • 401K Retirement plan with company match
  • Travel discounts on our branded properties
  • Career growth opportunities

Buffalo Lodging Associates provides equal employment opportunities to all associates and applicants for employment, and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.



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