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Office Manager

2 months ago

New Kensington, Pennsylvania, United States Window Genie Full time

At Window Genie, we're dedicated to delivering exceptional customer experiences and upholding our commitment to professionalism. As an Office Manager, you'll play a vital role in ensuring our customers receive top-notch service and support.

Your responsibilities will include:

  • Receiving and responding to customer inquiries in a professional and courteous manner.
  • Learning about our services and pricing to provide accurate information to customers.
  • Entering customer and job data into our system.
  • Prioritizing and coordinating the scheduling of services to meet customer needs.
  • Communicating with customers and service professionals to resolve any scheduling issues.
  • Identifying opportunities to upsell additional services to customers.

To succeed in this role, you'll need:

  • Prior experience in a home service provider environment is a plus.
  • A minimum of two years of administrative experience.
  • Strong written and verbal communication skills.
  • Attention to detail and proficiency in data entry.
  • A professional appearance and demeanor.
  • The ability to work independently as part of a team.

We offer a competitive benefits package, including a 401(k) plan with partial company match, paid holidays, and paid time off after one year of service. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.