Office Manager
2 days ago
At Window Genie, we are committed to delivering exceptional customer service and satisfaction. As an Office Manager, you will play a vital role in upholding this commitment, working closely with customers and technicians to review daily work orders. This position requires a self-motivated, energetic, and customer-focused individual who is driven to provide the highest level of service.
Responsibilities:
- Answer incoming calls in a professional and courteous manner, providing excellent customer service.
- Learn about jobs and services, and accurately price them over the phone.
- Accurately enter customer and job data, ensuring timely and efficient completion of tasks.
- Prioritize and coordinate the scheduling of services, ensuring seamless delivery of our services.
- Communicate effectively with customers and service professionals, resolving any scheduling delays or issues.
- Upsell additional services to customers, enhancing their overall experience with Window Genie.
Requirements:
- Prior experience in a home service provider is preferred, but not required.
- Minimum two years of administrative experience.
- Strong written and verbal communication skills, with the ability to effectively communicate with customers and colleagues.
- Detail-oriented with strong data entry skills, ensuring accuracy and efficiency in all tasks.
- Professional appearance and personality, with the ability to work independently and as part of a team.
Benefits:
Benefits package varies by location. We are actively interviewing for this position and our hiring manager will follow up. $18 to $20 per hour - 40 hour week. 401K with partial Company Match. Paid Holidays and Paid Time Off after 1 Year on the job.
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