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Pharmacy Technician

2 months ago

Little Rock, Arkansas, United States Walgreens Full time
Job Summary

As a Pharmacy Technician at Walgreens, you will play a critical role in ensuring the smooth operation of our pharmacies. Your primary responsibilities will include data entry and patient registration, as well as resolving third-party rejects and responding to customer inquiries.

Key Responsibilities
  • Process new patient registrations using Walgreens' prescription data entry procedures and guidelines.
  • Handle patient prescription requests within HIPAA guidelines and enter refill orders for processing.
  • Resolve data entry-related exceptions and troubleshoot to obtain missing prescription information.
  • Provide assistance to pharmacists and communicate issues to senior-level staff as needed.
  • Obtain and maintain an active technician license or certification within the first 90 days of employment.
About Walgreens

Walgreens is a leading healthcare, pharmacy, and retail company with a 170-year heritage of caring for communities. Our purpose is to create more joyful lives through better health. As a Pharmacy Technician, you will be part of a team that is dedicated to providing exceptional customer service and ensuring the well-being of our patients.

Requirements
  • High School Diploma or GED.
  • Basic level PC skills and intermediate level keyboarding skills.
  • Effective communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Preferred Qualifications
  • At least 1 year of pharmacy technician experience in a retail or call center environment.
  • Intermediate to advanced level keyboarding skills.
  • Fluency in Spanish and English.