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Family Support Coordinator

2 months ago

St Louis, Missouri, United States USCRI Full time
Job Summary

The U.S. Committee for Refugees and Immigrants (USCRI) is seeking a highly skilled and compassionate Family Support Coordinator to join our Post Release Services (PRS) department. This is a remote position located in Missouri, requiring up to 50% travel.

Key Responsibilities
  • Provide culturally and linguistically appropriate post placement services and comprehensive case management for unaccompanied children (UC).
  • Conduct individualized needs assessments with UC and sponsors, and develop case plans with particular attention to culture, language, and special circumstances.
  • Manage a minimum caseload of 25, but not to exceed 40 cases.
  • Maintain accurate and detailed records according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the necessary services.
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits.
  • Establish and maintain relationships with local pro bono legal resources and service providers to facilitate access for UC and sponsors.
  • Coordinate and maintain communication with key stakeholders.
  • Participate in regular training and communication sessions with supervisor and headquarters staff.
Requirements
  • Bachelor's degree in social work, a behavioral science, or social services field with a minimum of two years' progressive experience in the fields listed above.
  • Experience working with immigrant populations, child welfare, child placements, family preservation, and social service provision is desired.
  • Excellent writing and reporting skills.
  • Knowledge of local resources and community networks.
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment.
  • Valid driver's license, insurance, and personal transportation.
  • Up to 50% long distance travel with limited notice.
  • Fluency in Spanish is required; proficiency in additional languages a plus.
  • Dedication to the human rights of refugees, immigrants, asylum seekers, and displaced people.
  • Pass a criminal background check that includes past history of conviction of child and sexual abuse.
  • Possess or be able to obtain CPR and basic first aid certification.
Training and Development
  • Satisfactory completion of USCRI's Orientation and Training.
  • Satisfactory completion of ORR required trainings prior to serving clients and on an annual basis.
  • Complete additional training as identified by supervisor or Human Resources.
Physical Demands
  • Manual dexterity, tactile, visual, and audio acuity.
  • Repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
  • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).
Benefits

USCRI offers a comprehensive benefits package, including health, dental, vision, and life insurance; disability coverage; a 401(k) plan with a generous USCRI contribution; and much more. All full-time employees working 30+ hours per week are eligible.

Equal Employment Opportunity

U.S. Committee for Refugees and Immigrants is an equal opportunity employer.