Claims Portfolio Specialist

3 weeks ago


Delray Beach, Florida, United States US Claims Capital LLC Full time

US Claims Capital LLC is a leading provider of advances to personal injury victims and their families. Our mission is to provide much-needed liquidity to an under-served market, offering financial means for victims to pursue a fair settlement.

We are looking for a Servicing Analyst to join our team, reporting directly to the Servicing Manager. As a key member of our portfolio management team, you will play a crucial role in managing our $500MM+ portfolio of plaintiff and attorney advances.

Key Responsibilities:

  • Cultivate and maintain strong relationships with law firms, attorneys, and their staff to ensure seamless communication regarding case progress, settlement status, and disbursement of funds.
  • Oversee the ongoing development of cases by maintaining open and continuous communication with legal partners; using information collected to provide strategic recommendations to internal staff, and escalating critical issues to internal legal and risk teams to mitigate potential losses.
  • Continuously assess, monitor, and document case-related risks as they evolve, ensuring that updates are accurately captured in our servicing systems.
  • Conduct thorough docket searches via public databases, review and analyze court docket documents, and identify key action items. Document findings in the servicing system and coordinate follow-ups with relevant parties to ensure timely resolution.
  • Update the servicing software with detailed insights gathered from interactions with law firms, attorneys, and their staff. Leverage your experience to propose enhancements that optimize both the functionality and efficiency of the servicing process to contribute to better business outcomes.

Requirements:

  • Paralegal certification preferred.
  • Bachelor's Degree required.
  • Experience in searching and interpreting court dockets in state and federal courts throughout the U.S.
  • Ability to work in a fast-paced environment while maintaining professional, quality work product.
  • Strong relationship management skills with a focus on building trust and rapport with attorneys, law firms, and plaintiffs.
  • Highly effective project management skills with a self-starter aptitude and the ability to be self-directed.
  • Enjoy working and collaborating in a team environment.

The estimated salary for this position is around $70,000 - $90,000 per year, depending on qualifications and location.



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