Senior Business Process Improvement Specialist

4 weeks ago

Chantilly Loudoun County VA, United States Yulista Management Services, Inc Full time

Job Summary

Yulista Management Services, Inc is seeking a Senior Business Process Improvement Specialist to support the company in Quantico, Virginia. In this role, you will interact with senior customer personnel on significant technical matters and coordinate between multiple project teams to ensure enterprise-wide integration of reengineering efforts.

Key Responsibilities

  • Collaborate with stakeholders across processes, facilities, locations, units, and levels (staff to executive) to gain an understanding of business objectives, facilitate defining measurement solutions and implement business processes and techniques that drive performance.
  • Provide analysis to create a story with themes that clearly show issues and required actions that will improve performance. Recognize data variances and trends, research causal factors and recommend possible solutions.
  • Support initiatives that track process adherence and performance to improvement plans, including, but not limited to, the implementation of key performance indicators (KPIs), service level agreements (SLAs) and dashboards to monitor process and drive accountability.
  • Research best business practices within and outside the organization to establish benchmark data. Analyzes and measures the effectiveness of existing business processes. Determines how new information technologies can support reengineering business processes.
  • Prepare and analyze management and site-specific reports to meet the needs of program stakeholders, increase risk awareness, and support decision making.
  • Complete change management assessments and change management strategies. Creating actionable deliverables, such as a communication plan, roadmap, coaching plan, training plan, or resistance management plan.

Requirements

  • Advanced knowledge in process development, business process reengineering, and performance improvement methodologies
  • Ability to apply process improvement and reengineering methodologies and principles to conduct process modernization projects
  • Advanced experience in process mapping, data analysis and project management
  • Ability to analyze business and technical processes to formulate and develop new and modified business information processing systems
  • Represent business stakeholders to define functional requirements and business cases for the process improvements and technology developments
  • Advanced ability to organize data from multiple sources and turn large data sets into meaningful, actionable information
  • Advanced ability to use data visualization to tell a clear and compelling insight
  • Advanced ability to analyze and interpret complex documents and implementation plans
  • Proven skill in group facilitation, interviewing, training, and additional forms of knowledge transfer
  • Proficient skills in Microsoft Office with advanced skills in Word, Excel, PowerPoint, Visio, and Atlassian
  • Strong verbal and written communication skills
  • Strong leadership skills and coaching/mentoring skills
  • Strong business acumen and detail-oriented
  • Strong critical thinking skills and a quick learner
  • Strong presence and ability to interact with senior and executive management on a regular basis

Qualifications

  • Must be a US Citizen
  • Active Top Secret Clearance; may be required to obtain SCI access
  • BA/BS degree required
  • Significant related experience may be considered in lieu of a bachelor's degree
  • Advanced degree in a business or technical field preferred
  • Ten plus (10+) years of experience with a proven record of success in business process analysis and process improvement initiatives
  • Accredited in Lean, Six Sigma or other process improvement technologies

Preferred Qualifications

  • Calista shareholders and their descendants
  • Spouses of Calista shareholders
  • Shareholders of other corporations created pursuant to the Alaska Native Claims Settlement Act

Equal Employment Opportunity

Yulista Management Services, Inc is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. We are an affirmative action employer and provide equal employment opportunities to all qualified individuals without regard to their race, color, religion, sex, national origin, age, disability, marital status, veteran status, pregnancy, sexual orientation, gender identity, citizenship, genetic information, or other protected status.

Reasonable Accommodation

Yulista Management Services, Inc is committed to providing reasonable accommodations to qualified individuals with physical or mental disabilities. If you require a reasonable accommodation to participate in the application process, please contact us at [insert contact information].

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