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Marketing Service Representative

2 months ago

Wilmington, Delaware, United States Theresa Heitter - State Farm Agent Full time
Position Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Marketing Service Assistant. As a representative of Theresa Heitter - State Farm Agent, you will play a crucial role in providing exceptional customer service and marketing support.

Key Responsibilities
  • Customer Service: Provide prompt, accurate, and friendly customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Marketing Support: Work with the agent to establish and meet marketing goals, promoting State Farm insurance and financial service products to customers.
  • Administrative Support: Assist with managing the website and social media content, ensuring a strong online presence for the agency.
  • Team Collaboration: Maintain a strong work ethic and collaborate with the agent and other team members to achieve success.
Benefits and Perks
  • Competitive Salary: Receive a competitive salary, plus commission and bonus opportunities.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, paid time off, and flexible hours.
  • Professional Development: Gain valuable experience and opportunities for advancement within the agency.
Requirements
  • Customer Service Skills: Possess excellent interpersonal and communication skills, with a strong focus on customer satisfaction.
  • Marketing Knowledge: Have a basic understanding of marketing principles and a willingness to learn and adapt.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to prioritize tasks and manage multiple projects.
  • Self-Motivation: Be self-motivated and able to work independently, with a strong sense of accountability.