Office Administrator

6 days ago


New Alexandria, Pennsylvania, United States H&R Block Full time

We are seeking a highly motivated and results-driven Office Administrator to join our team at H&R Block. As a Client Service Professional/Receptionist, you will be responsible for delivering exceptional customer experiences and supporting our tax professionals in meeting client needs.

The successful candidate will have experience working in a fast-paced environment, excellent communication skills, and a passion for helping others. You will be responsible for answering phones, greeting clients, and scheduling appointments, while also working closely with tax professionals to ensure that all client needs are met during service.

In this role, you will have the opportunity to develop your skills and knowledge in customer service, teamwork, and problem-solving. We offer a dynamic and supportive work environment where you can grow professionally and make a meaningful difference in people's lives.

Duties and Responsibilities:

  • Respond to client inquiries and provide exceptional customer service

  • Work closely with tax professionals to match clients with the best-suited expert for their needs

  • Schedule client appointments according to their preferences

  • Ensure all client needs are met during service

  • Maintain a clean and organized office environment



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