Quality Assurance Manager

4 weeks ago


Franklin, Massachusetts, United States Indicor Inc Full time
Job Description

The Quality Manager is responsible for overseeing the quality control program to ensure continuous production and service consistent with established standards. This includes developing and analyzing statistical data and specifications to determine present standards and establish proposed quality and reliability expectancy. The Quality Manager will formulate and maintain quality control objectives and coordinate objectives with production procedures in cooperation with other managers to maximize quality and reliability and to minimize costs.

Key Responsibilities
  • Manage a Quality System certified to ISO 9001 and ISO 17025
  • Experience as a Management Representative for ISO certifications
  • Proven track record applying for and maintaining product hazardous approvals in various area-related product certifications
  • Ability to understand and drive company leadership of compliance for Substances of Very High Concern
  • Ability to understand, interpret, and communicate information from technical drawings
  • Committed to staying current on changes to applicable regulations and standards
  • Maintain all Controlled Document Lists for various agencies and manage revisions as necessary
  • Create templates and process documents for product approvals, integrating with other business processes as appropriate
  • Seek opportunities to streamline product approvals and audit requirements related to product certifications
  • Responsible for designing, implementing, and tracking quality KPIs
  • Responsible for all audits (internal, 3rd party, customer, and registrar)
  • Effectively control Engineering Change Order and drive multiple changes to closure
  • Create, prepare and maintain Quality System documents and records
  • Hire, train and supervise 2-4 employees
  • Manage training record management platform
  • Travel 10% may be required
Requirements
  • Bachelor's degree in Quality Management, Business Management, Engineering or other related technical discipline
  • 5-7 years of experience as a Quality Manager within manufacturing or capital equipment manufacturer, working directly with customers to resolve current or potential quality concerns
  • Superior communications skills, both verbal and written
  • Proven experience planning and prioritizing workload to meet deadlines & work objectives
  • Effective quantitative ability, exceptional organizational (records) talent and analytical skills
  • Strong computer proficiency (Word, Excel, etc.) and manufacturing software
  • Routine participation leading and working with cross functional teams, with exceptional ability to influence peers on project tasks and communicate progress to leadership team


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