Support Solutions Expert

6 days ago


Lexington, Kentucky, United States Mr Appliance Full time
Job Summary

We're seeking a highly skilled Support Solutions Expert to join our team at Mr. Appliance. As a critical member of our support team, you'll be responsible for providing exceptional customer service, resolving complex issues, and driving business growth.

Key Responsibilities
  • Communicate effectively with customers via phone, email, and in-person interactions
  • Process work orders, return customer calls, and respond to customer complaints
  • Collaborate with colleagues to achieve exceptional customer satisfaction and drive business results
Requirements
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving skills
  • Ability to work independently and as part of a team
What We Offer
  • A competitive salary range of $45,000 to $60,000 per year
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Ongoing training and development opportunities


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