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Client Engagement Specialist
2 months ago
Company Overview: REI Management Services LLC is a distinguished marketing and consulting firm dedicated to fostering equity and access to community-based clean energy solutions. We collaborate with some of the most prestigious brands in the energy sector, driving impactful initiatives that resonate with our mission.
Position Summary: We are in search of a dynamic and enthusiastic individual to fill the role of Customer Service Trainee. This entry-level position is designed for those eager to immerse themselves in the vibrant Marketing and Client Service landscape. As part of our expanding Customer Service team, you will gain invaluable experience working alongside our innovative Senior Level Sales and Client Support teams.
Key Responsibilities:
- Engage in the complete sales cycle by conducting in-person presentations that inform customers about exclusive promotions and product advantages.
- Evaluate consumer behavior to pinpoint potential clients, enhancing sales opportunities and customer loyalty through direct communication.
- Collaborate with sales, marketing, and quality assurance teams to surpass business goals and monitor both individual and team performance metrics.
- Assist in refining promotional materials by participating in regular client discussions to assess product effectiveness and identify improvement areas.
- Formulate and implement innovative sales and marketing strategies aimed at enriching the customer experience, boosting revenue, and sustaining brand visibility.
Qualifications:
- A minimum of 2 years of experience in a client-facing role.
- Exceptional interpersonal and communication abilities.
- A genuine commitment to promoting social equity and community initiatives.
- A strong desire for personal growth and a passion for continuous learning.
- Proven initiative, critical thinking, and problem-solving capabilities, thriving in a fast-paced environment.
