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Data Governance Manager

2 months ago

Rapid City, South Dakota, United States Bank of America Full time
Job Description:

At Bank of America, we are committed to helping our customers achieve their financial goals through responsible and sustainable practices. As a Data Governance Manager, you will play a critical role in ensuring the integrity and security of our data assets.

The successful candidate will be responsible for identifying and mitigating data risks, ensuring compliance with regulatory requirements, and developing and implementing effective data governance processes. This includes partnering with Technology to create an infrastructure and processes that enable adherence to data-related policies and regulatory mandates.

You will work closely with Compliance, Audit, Operational Risk, and Technology teams to ensure effective controls over data for respective domains. Additionally, you will serve as a subject matter expert on external data transmissions governance requirements, ensuring adherence to the External Data Transmission Standard.

Responsibilities:
  • Creation, maintenance, and sustainability of process, control, and metric design consistent with the Process Management - Enterprise Policy and internal Global Strategy & Enterprise Platforms (GSEP) requirements
  • Routine engagement across Front Line Units, Control Functions, and 2nd/3rd line partners driving measurable adherence to the External Data Transmission Standard
  • Partnership across Enterprise Data Governance, Strategy and Operations (EDSGO) to ensure consistency and alignment with broader enterprise Policies including Data Management, Global Records Management, Regulatory Reporting, Risk Data Aggregation etc.
  • Quality assurance (QA) requirement generation, metrics and reporting and issue/incident resolution impacting FLU/CF
  • Driving detailed governance processes (standard revisions/updates, reporting, guidance development and updates, etc.)
  • Partner with key named roles (e.g., DSME, DQCE, FTPE, TPEM etc.) across the Enterprise to enable FLU/CF compliance with External Data Transmission Standard requirements
  • Heavy engagement with Global Third Party / Procurement and EDSGO teams to ensure consistent requirements and execution of EDT-related control framework
  • Partnering and collaborating with Global Technology stakeholders (e.g., GIS, DMTEA, Data Channel/Platform Owners etc.) to evolve guidance by external transmission channel, registration processes (Permit-to-Send) business requirements for supporting technology tools and tool strategic roadmap sustainability
  • Monitor Control Metric performance, key performance indicators (KPIs) and internal controls. Partner with other groups including Compliance, Audit, Operational Risk, and Technology to ensure control effectiveness.
Requirements:
  • 5 years or more experience in areas such as Data Management, Audit, Risk Management, Technology, or Operations
  • Perform complex data management functions which may require extensive analysis and research - Intermediate / Advanced Excel expertise (pivot tables, formulas, conditional formatting, macros etc.); Intermediate / Advanced PowerPoint expertise to develop Executive-level presentation materials
  • Experience / strong familiarity with data management lifecycle/concepts (capture, transport, use, external data transmission)
  • Commitment to challenging the status quo and identifying program risk issues across the enterprise using a data driven approach
  • Excellent relationship management skills and ability to influence outside of direct team, collaborate with different stakeholders, and drive and implement changes
  • Experience in managing multiple and often competing priorities in a fast-paced environment
  • Demonstrates a keen process mindset to drive cross-FLU/CF process excellence and agility to adapt to changing requirements and control expectations
  • Proven ability to develop written materials (decks, briefing materials, executive memos) used to organize and clearly communicate and memorialize key messages to stakeholders
Preferred Qualifications:
  • Experience participating in / driving Operational Excellence initiatives
  • Prior experience managing / supporting external data transmission registration/monitoring/disposition
  • Experience supporting large, complex metrics reporting requirements and scorecards
  • Experience with creating and / or managing operational processes with connect points across multiple groups
  • Experience with mentoring junior team members in a matrixed environment
  • Previous Named Role experience preferred
Work Environment:

This role is based in the United States and requires a 1st shift schedule with 40 hours per week.