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Restaurant Operations Manager

2 months ago


Frederick, Maryland, United States Five Guys Full time
About Five Guys

At Five Guys, we're passionate about serving high-quality food and providing an exceptional customer experience. We're a family-owned business with a strong commitment to our employees and the communities we serve.

Job Summary

We're seeking an experienced Assistant Manager to join our team. As an Assistant Manager, you'll play a key role in leading our restaurant team and ensuring that our customers receive the best possible service.

Key Responsibilities
  • Lead and motivate a high-performing team to deliver exceptional customer service and achieve sales goals.
  • Assist the General Manager in managing restaurant operations, including inventory management, scheduling, and employee development.
  • Ensure that all food safety and quality standards are met, and that our customers receive high-quality food and beverages.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Collaborate with the General Manager to achieve business objectives and drive sales growth.
Requirements
  • 1+ years of leadership experience in the restaurant industry, with a proven track record of success.
  • Strong communication and interpersonal skills, with the ability to motivate and lead a team.
  • Excellent customer service skills, with a focus on delivering exceptional experiences.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; degree in hospitality or related field preferred.
What We Offer
  • A competitive salary and benefits package, including medical, dental, and vision insurance.
  • A comprehensive training program to help you develop your skills and advance your career.
  • A fun and dynamic work environment, with opportunities to work with a talented team.
  • A chance to make a real difference in the lives of our customers and employees.

We're an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about delivering exceptional customer service and leading a high-performing team, we'd love to hear from you