Stryker Vocera Solution Specialist
3 weeks ago
The Vocera System Administrator is a critical role at Stryker, responsible for ensuring the successful adoption and continued use of our Vocera product solution. This position requires a strong understanding of clinical workflows and the ability to analyze and design efficient processes.
Key Responsibilities
Manage multiple Vocera customers and databases, establishing and documenting processes for maintaining data integrity
Collaborate with clinical departments to keep various database entities current
Manage Vocera servers, including software updates, OS maintenance, backups, and anti-virus, server monitoring, and disaster recovery practices
Manage Vocera devices, maintaining accurate inventory records, managing the RMA process, and spares pool, and documenting all processes
Train users to use Vocera effectively, collaborating with the customer to establish, document, and deploy sustainable training processes for new hires, current employees, and refresher training
Requirements
Bachelor's Degree in Nursing, Healthcare Informatics, Business Administration, Information Technology, or 6+ years of additional relevant work experience
4+ years clinical or Healthcare IT (HIT) experience required
Experience supporting the Vocera solution set and database required
Demonstrated experience supporting clinical end users through rounding and training in a customer-facing role preferred
Experience with clinical workflow analysis and design preferred
Proficient with MS Office, especially Excel
What We Offer
Stryker offers a competitive salary, bonus eligibility, and a comprehensive benefits package, including health, financial, and wellbeing programs. As a US Citizen, you will have the opportunity to travel up to 25% within the US and potentially internationally. Join Stryker and be part of a team that impacts over 150 million patients annually.
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