Current jobs related to Customer Service Representative - Norfolk, Virginia - Anthem

  • Customer Service Representative

    2 weeks ago

    Norfolk, Virginia, United States Sanitary Linen Service, Inc. Full time

    Seeking a reliable and detail-oriented individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Responsibilities:Respond to customer inquiries...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Sanitary Linen Service, Inc. Full time

    Job Opportunity at Sanitary Linen Service, Inc.We are seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, handling customer inquiries, and resolving issues in a timely and...

  • Customer Service Representative

    1 month ago

    Norfolk, Virginia, United States Sanitary Linen Service, Inc. Full time

    Job Opportunity with a Growing CompanySanitary Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services to the hospitality, healthcare, and small business sectors. We are seeking a highly motivated and dependable individual to join our team as a Part-Time Customer Service Representative.Responsibilities:Provide...

  • Customer Service Representative

    2 months ago

    Norfolk, Virginia, United States Sanitary Linen Service, Inc. Full time

    Sanitary Linen Service, Inc. is a leading provider of linen rental supply and commercial laundry services. We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, responding to their...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Sanitary Linen Service, Inc. Full time

    Job Title: Customer Service RepresentativeJob Summary:Sanitary Linen Service, Inc. is seeking a highly motivated and dependable individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Sanitary Linen Service, Inc. Full time

    Job OpportunitySanitary Linen Service, Inc. is seeking a reliable and detail-oriented Customer Service Representative to join our team.We are a family-owned and professionally managed company with a rich history of serving customers since 1934. Our business provides linen, textile, and hygiene services to the hospitality, first-class lodging, healthcare, and...

  • Customer Service Representative

    2 weeks ago

    Norfolk, Virginia, United States Government Employees Insurance Company Full time

    Customer Service RepresentativeAs a Customer Service Representative with Government Employees Insurance Company, you will be the first point of contact for our customers, addressing their inquiries and resolving issues in a timely and professional manner.Key Responsibilities:Respond to customer calls, emails, and chats in a courteous and empathetic...

  • Customer Service Representative

    4 weeks ago

    Norfolk, Virginia, United States Strategic Data Systems Full time

    Customer Service Representative Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at Strategic Data Systems. As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional support and resolving their inquiries in a timely and professional manner.Key...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Sentara Healthcare Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Sentara Healthcare. As a key member of our customer service team, you will be responsible for handling incoming calls and providing exceptional support to our patients and customers.Key ResponsibilitiesHandle incoming calls and respond to customer...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Smart Solutions Inc Full time

    Customer Service RepresentativeAt Smart Solutions Inc, we're seeking a dedicated and passionate Customer Service Representative to join our team. As a key member of our customer experience team, you'll play a vital role in ensuring our clients receive exceptional service and support.Key Responsibilities:Provide top-notch customer service to resolve queries...

  • Customer Service Representative

    4 weeks ago

    Norfolk, Virginia, United States Dominion Energy Full time

    Customer Contact Specialist IIThis intermediate level position provides excellent customer service skills and represents Dominion Energy as the central point of contact for the company's Customer Contact Operations Center.Key Responsibilities:Provide exceptional customer service to internal and external customersRepresent Dominion Energy in a professional...

  • Customer Service Representative

    1 month ago

    Norfolk, Virginia, United States U-Haul Full time

    Customer Service Representative Job DescriptionU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of U-Haul's exceptional service, ensuring that customers receive all the help they need on their journeys. Your primary responsibilities will include assisting customers with U-Haul...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe shopping environment.Key ResponsibilitiesProvide fast, easy,...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Love's Travel Stops & Country Stores Full time

    Job SummaryWe are seeking a Customer Service Representative to join our team at Love's Travel Stops and Country Stores. As a Customer Service Representative, you will be responsible for providing excellent customer service, maintaining a clean and safe environment, and performing various duties as needed.Key ResponsibilitiesProvide fast, friendly, and...

  • Customer Service Representative

    2 weeks ago

    Norfolk, Virginia, United States Advance Services, Inc. Full time

    Job DescriptionCustomer Service / Parts SalesWe are seeking a skilled Customer Service Representative to join our team at Advance Services, Inc. in Norfolk, NE. As a Customer Service Representative, you will be responsible for completing online sales, answering phone calls, responding to online messages, assisting walk-in customers, directing calls to the...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Signature Flight Support Full time

    Job Title: Customer Service RepresentativeSignature Flight Support is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key...

  • Customer Service Representative

    4 weeks ago

    Norfolk, Virginia, United States Eterno Inc Full time

    Job OverviewWe are seeking a highly skilled and customer-focused individual to join our Customer Account team as a Customer Account Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our valued customers, providing exceptional service, and driving business growth.Key...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States U-Haul Full time

    Job Title: Customer Service RepresentativeU-Haul is seeking a friendly and motivated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Responsibilities:Assist customers with...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Minuteman Press Full time

    Job Title: Customer Services RepresentativeWe are seeking a dedicated and experienced customer service professional to join our team at Minuteman Press. As a customer service representative, you will play a crucial role in maintaining positive relationships with clients and ensuring the smooth operation of our print shop.Key Responsibilities:Provide accurate...

  • Customer Service Representative

    3 weeks ago

    Norfolk, Virginia, United States Bowlero Corp Full time

    Job OverviewBowlero Corp is seeking enthusiastic and dedicated individuals to join our team as Customer Service Representatives. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key Responsibilities:Provide top-notch customer service to guestsAssist...

Customer Service Representative

2 months ago

Norfolk, Virginia, United States Anthem Full time

Job Summary

We are seeking a highly skilled Customer Service Representative to join our team at Anthem. As a key member of our customer service team, you will be responsible for providing exceptional support to our brokers and clients.

Key Responsibilities

  • Assist agents and brokers via telephone or written communication to resolve customer inquiries and issues.
  • Work on special projects for brokers, group administrators, and other stakeholders to create new reports and meet client needs.
  • Assist managers with broker and client meetings to ensure seamless communication and collaboration.
  • Respond to inquiries involving commissions, legislation, product information, and policies and procedures for Individual, Small Group, Dental, and Life insurance.
  • Coordinate mailings and fulfillment requests to ensure timely and accurate delivery.
  • May assist in broker road shows to promote our products and services.
  • Provide reports to brokers to keep them informed of their account status and performance.
  • Perform simple Enrollment and Billing maintenance transactions to ensure accurate and timely processing.

Requirements

  • High school diploma or GED equivalent required.
  • Minimum of 5 years of related customer service experience required.
  • Previous health insurance industry experience preferred.
  • Medicare knowledge strongly preferred.
  • State of VA License (must obtain within 30 days of hire - employer paid).
  • Strong knowledge of Excel, Word, and PowerPoint required.
  • Advanced benefits, claims processing, or membership knowledge preferred.
  • Bilingual preferred.

What We Offer

  • Market-competitive total rewards package, including merit increases, paid holidays, and incentive bonus programs.
  • Medical, dental, vision, short and long-term disability benefits.
  • 401(k) + match, stock purchase plan, life insurance, wellness programs, and financial education resources.