Business Services Coordinator

2 days ago


Rochester, New York, United States Olmsted Medical Full time
Job Summary

We are seeking a highly organized and detail-oriented Business Services Coordinator to join our team at Olmsted Medical Center. In this role, you will be responsible for setting up insurance utilizing the Epic system, verifying benefit coverage for procedures, and completing pre-certification and pre-notification requirements.

Key Responsibilities
  • Set up insurance utilizing the Epic system
  • Verify benefit coverage for procedures, including surgery
  • Complete pre-certification and pre-notification requirements
  • Interact with clinicians, nursing, and hospital staff
  • Answer patient questions, including billing and account concerns
  • Remain calm and de-escalate crucial conversations
  • Review medical documentation to meet insurance requirements
  • Assist patients needing financial counseling, including education regarding available programs
  • Assist with Financial Assistance, MNsure, and HPE
  • Facilitate the referral process both internally and externally
Requirements
  • Minimum of an associate degree in a business-related field or equivalent experience required
  • Excellent computer skills
  • Medical Terminology experience preferred
  • Strong written and verbal communication skills required
  • General knowledge of accounts receivable preferred

Olmsted Medical Center is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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