Business Systems Analyst
3 weeks ago
This Business Systems Analyst will be responsible for understanding and analyzing the system solutions, business processes, and data challenges of our clients' Field Service organization. They will support business stakeholders and end users for SAP, CRM, and other satellite systems within Field Service.
Key Responsibilities:
- Support business stakeholders and end users for SAP, CRM, and other satellite systems within Field Service.
- Analyze and troubleshoot issues from relevant applications.
- Prepare materials, documentation, and wikis for Business Systems processes and procedures for End Users.
- Lead testing efforts of new software releases and enhancement implementation from the end user perspective.
- Communicate with HQ counterparts for alignment on solutions and business processes.
Requirements:
- Bachelor's Degree or above.
- 2+ years of experience in Microsoft Dynamics CRM or SAP SD (sales and distribution module).
- Strong Microsoft Excel skills.
- Familiarity with analyzing data.
- Experience with Power Query or SQL.
- SAP SD certification.
- Experience in the Semiconductor industry.
About Insight Global:
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
Workforce Privacy Policy:
Please review Insight Global's Workforce Privacy Policy at https://insightglobal.com/workforce-privacy-policy/ for more information on how we collect, keep, and process your private information.
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