Client Specialist Key Part Time

1 week ago


Salt Lake, Utah, United States Talbots Full time
Job Overview

As a Client Specialist Key Part Time at Talbots, you will be responsible for creating and fostering a culture of hospitality through exceptional customer experiences and building enduring relationships both internally and externally. You will support all service enhancers to build strong relationships, including active use of Concierge, and achieve sales and service metrics in key measurable areas.

Key Responsibilities
  • Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
  • Support all service enhancers to build strong relationships including active use of Concierge.
  • Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
  • Plan and prioritize tasks and responsibilities to meet the needs of the customer and
  • Seek to understand customer needs & wants with curiosity and confidence through intentional
  • Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
  • Actively participate in community/store activities and events that promote the Talbots
  • Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
  • Professionally represent the brand

What We Offer
  • Growth Opportunities: Talbots offers opportunities for growth and development, allowing you to grow beyond this position and into the next.
  • Incentive Opportunities: We offer incentive opportunities to recognize and reward your hard work and dedication.
  • Generous Merchandise Discounts: Our associates receive 50% off Talbots and select Haven Well Within brand items, as well as discounts at the brands across KnitWell Group.
  • Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.

What We Value
  • We Win as a team and are dedicated to ensuring and applauding each other's success.
  • We Encourage creativity, innovation and smart risk-taking.
  • We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
  • We Act with integrity, transparency, candor, and respect.
  • We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
  • We Embrace community by bringing positive change to those we live and work in.

Who You Are
  • Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
  • Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
  • Able to work cooperatively in a diverse work environment
  • Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
  • Possess excellent written and verbal communication skills and a high level of integrity.
  • Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
  • Professional, assertive, and friendly with the ability to make decisions independently.
  • Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
  • Available at least (20) hours per week.
  • Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
  • Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
  • Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.


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