Customer Service Representative

2 days ago


Fort Myers, Florida, United States Hertz Full time
Customer Service and Sales Associate

The Customer Service and Sales Associate plays a vital role in ensuring that customers receive world-class service and support. This individual will consult with customers on their Hertz rental, maximizing revenue opportunities by actively offering products and services and overcoming customer objections.

Key Responsibilities:

  • Provide exceptional customer service and support
  • Consult with customers on their rental needs and offer relevant products and services
  • Maximize revenue opportunities through upselling and overcoming customer objections
  • Ensure that customers receive a high level of service and support

Requirements:

  • Strong oral and written communication skills
  • Ability to build relationships with customers
  • Strong multitasking skills
  • Ability to upsell and overcome customer objections
  • Display a high level of ownership, accountability, and initiative

Benefits and Perks:

  • Competitive hourly rate
  • Medical, dental, and vision plan options
  • Retirement programs, including 401(k) employer matching
  • Paid parental leave and adoption assistance
  • Employee assistance program for employees and family
  • Educational reimbursement and discounts
  • Voluntary insurance programs - pet, legal/identity theft, critical illness
  • Perks and discounts - theme park tickets, gym discounts, and more

About Hertz:

Hertz is one of the largest worldwide airport general use vehicle rental companies, operating the Hertz, Dollar Car Rental, and Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, the Caribbean, Latin America, Africa, the Middle East, Asia, Australia, and New Zealand.

Equal Employment Opportunity Statement:

Hertz is an equal employment opportunity employer and welcomes applications from diverse candidates. We take affirmative steps to promote employment and advancement opportunities. Individuals are encouraged to apply for positions because of the characteristics that make them unique.



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