English and Mandarin Speaking Customer Service Expert
3 weeks ago
About IvyMax San Marino Corp.
Ivymax San Marino Corp. is a dynamic and growth-oriented education service provider dedicated to empowering students to succeed in their academic pursuits.
We are seeking a talented and motivated individual to join our team as a customer service representative. This role requires a strong passion for delivering exceptional customer experiences, as well as excellent communication and problem-solving skills.
Responsibilities:
- Provide world-class customer service to clients
- Analyze and resolve client issues in a timely and effective manner
- Collaborate with colleagues to drive business growth and success
- Stay up-to-date on company policies and procedures
Requirements:
- A minimum of an associate degree or equivalent experience
- Bilingual in English and Mandarin
- Ability to multitask and work under pressure
- Strong organizational and time management skills
- Excellent communication and interpersonal skills
Salary and Benefits:
- $23.00 - $26.00 per hour
- 401(k) plan
- Dental and vision insurance
- Health insurance
- Paid time off
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