English and Mandarin Speaking Customer Service Expert

3 weeks ago


Irvine, California, United States Ivymax San Marino Corp Full time

About IvyMax San Marino Corp.

Ivymax San Marino Corp. is a dynamic and growth-oriented education service provider dedicated to empowering students to succeed in their academic pursuits.

We are seeking a talented and motivated individual to join our team as a customer service representative. This role requires a strong passion for delivering exceptional customer experiences, as well as excellent communication and problem-solving skills.

Responsibilities:

  • Provide world-class customer service to clients
  • Analyze and resolve client issues in a timely and effective manner
  • Collaborate with colleagues to drive business growth and success
  • Stay up-to-date on company policies and procedures

Requirements:

  • A minimum of an associate degree or equivalent experience
  • Bilingual in English and Mandarin
  • Ability to multitask and work under pressure
  • Strong organizational and time management skills
  • Excellent communication and interpersonal skills

Salary and Benefits:

  • $23.00 - $26.00 per hour
  • 401(k) plan
  • Dental and vision insurance
  • Health insurance
  • Paid time off


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