Insurance Sales Support Specialist
7 days ago
Company Overview
">The Western Mutual Insurance Group has been providing excellent customer service to homeowners throughout the Southwestern United States for over 80 years. We are rated A (Excellent) by A.M. Best Company and have been named among the Top 50 Property Casualty Insurers in the country by Ward's.
">About Us
">We strive to maintain a well-trained, enthusiastic and efficient group of employees who work together to make our business successful, thus enhancing the career goals of every employee.
">Job Description
">This role involves supporting our sales team as agent backup when they are on the phone or out of the office. Other responsibilities include issuing policies, answering phones, taking messages, responding to customers' general inquiries, making follow-up calls and sending follow-up emails for the sales representatives, running various reports, processing referral checks, assisting on projects assigned by Management, performing general office functions such as data entry and other miscellaneous administrative support duties.
">Key Responsibilities:
">- ">
- Provide exceptional customer service to homeowners throughout the Southwestern United States.">
- Support our sales team as agent backup when they are on the phone or out of the office.">
- Issue policies, answer phones, take messages, respond to customers' general inquiries, and more.">
- Run various reports, process referral checks, assist on projects assigned by Management, and perform general office functions.">
- Assist with preparing quotes, completing applications, and discussing coverages with applicants as needed.">
Required Skills and Qualifications
">Candidates must have knowledge of and experience with basic automated systems and Microsoft Excel proficiency is preferred. An active Personal Lines or Property/Casualty Insurance License is preferred, but we help with obtaining one if hired without a license. Bilingual English/Spanish or English/Mandarin is preferred, but please let us know if you speak any additional language(s) fluently.
">Bonus Information
">We offer a competitive base salary plus commissions, with earnings potential of $60,000+ and growth opportunities. Our full benefits package includes medical, dental, life insurance, 401k Plan, Profit Sharing Plan, sick, vacation, and holiday pay.
">Estimated Salary Range: $60,000-$80,000 per year, based on location and performance.
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