Hotel Hospitality Team Member

2 weeks ago


Bethlehem, Pennsylvania, United States The Ellery Full time
Job Overview

We are seeking a detail-oriented and customer-focused individual to join our hotel team as a Houseperson. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our public areas, ensuring a positive experience for our guests.

Responsibilities
  • Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
  • Collect trash, dirty linen, and other materials from assigned floors and transport them to designated areas
  • Deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens to guest rooms
  • Transport clean linen to housekeeping storage rooms and replenish linen supplies on each floor
  • Maintain a clean and organized environment in guest rooms, corridors, lobby, and other work areas
Requirements
  • Strong knowledge of cleaning techniques and products
  • High school diploma or equivalent certification (GED)
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • At least 1 year of experience in a housekeeping or hospitality role
About The Ellery

The Ellery is a historic hotel located in the heart of Northampton, offering a unique blend of charm and modern amenities. Our team is dedicated to providing exceptional customer service and creating a warm and welcoming atmosphere for our guests.



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