Service Ambassador

6 days ago


Lafayette, Louisiana, United States Sushi Masa Lafayette Full time

Estimated annual salary: $30,000 - $50,000.

Sushi Masa Lafayette is seeking a Service Ambassador to provide unparalleled hospitality and create unforgettable experiences for our guests. As the face of our restaurant, you will be the first point of contact and last impression, setting the tone for an exceptional dining experience.

Key Responsibilities:

  • Welcome guests warmly by opening the door, smiling, and making eye contact as they enter the restaurant.
  • Seat guests at their own pace, handing the appropriate menu(s) to each guest after they're seated.
  • Communicate with servers and managers regarding availability of tables, seating of large parties, or special requests so that guests receive seamless service.
  • Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues to ensure overall guest satisfaction.

Requirements:

  • Ability to communicate (speak, read, and write) in English.
  • Basic computer skills.
  • Ability to work in a high volume, fast-paced work environment.

About Us:

Sushi Masa originated in 2010 and is famous for its ALL YOU CAN EAT (AYCE) special. We dedicate ourselves to crafting handmade nigiri, sashimi, and many other delicious dishes, providing a unique dining experience for all to enjoy. With locations in Baton Rouge, Lafayette, Sugar Land, and Spring, we continue to expand and invite you to an AYCE experience like no other.



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