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Senior Manager, Commercial Education

2 months ago

Waltham, Massachusetts, United States Apellis Full time
Job Overview

Position Summary:

Apellis is in search of a seasoned education professional with a background in market access to fill the role of Senior Manager, Commercial Learning, Market Access, and Reimbursement. This position offers a remarkable opportunity to influence the commercial landscape significantly.

The successful candidate will exhibit a leadership-oriented mindset, possess a robust understanding of adult education principles, and demonstrate exceptional written and verbal communication abilities. The role demands agility in execution, critical thinking, and the capacity to engage effectively with cross-functional teams. Collaboration with payer, reimbursement, and patient service teams across our rare disease and ophthalmic sectors will be essential. This position is focused on individual contributions.

Key Responsibilities:

  • Collaborate with internal and external teams within the Value, Access, and Policy (VAP) division to implement educational strategies that align with the Commercial organization’s objectives.
  • Oversee the onboarding process for new hires and manage ongoing learning initiatives while innovating methods to enhance the educational experience for sustained improvement.
  • Work with critical internal stakeholders and external partners to develop training curricula and activities tailored for customer-facing teams.
  • Actively solicit feedback from key stakeholders, considering business needs and learning gaps to propose actionable recommendations for long-term success.
  • Establish strong, constructive relationships with business partners and cross-functional stakeholders to foster synergies and ensure alignment with business goals.
  • Collaborate across departments and with other educational partners to design and deliver training materials for current and future products.
  • Coordinate with medical teams to ensure a smooth transfer of scientific and medical knowledge to commercial teams.
  • Manage the Promotional Review Committee (PRC) approval process for newly created training materials.
  • Ensure compliance of all training initiatives with Apellis values, codes of conduct, and relevant standard operating procedures (SOPs).
  • Oversee all facets of the learning management system (LMS), developing initiatives that enhance structure, scalability, and long-term functionality.
  • Create and present educational content for events such as Product Launches, National Sales Meetings, and other business initiatives.
  • Assist the Director of Commercial Learning in achieving departmental goals and objectives, identifying knowledge and skills gaps, proposing solutions, and building capabilities over time.

Education and Qualifications:

  • BS/BA degree is required.

Experience:

  • 7+ years in the biotech/pharmaceutical industry, with at least 1-2 years in a training and learning role based at headquarters.
  • Preferred experience in market access roles, including field reimbursement, payer, or contracting account management.

Skills and Competencies:

  • Comprehensive understanding of the market access landscape, account management, reimbursement processes, customer behaviors, and adult learning methodologies.
  • Proven track record in delivering a comprehensive learning process, including curriculum design, development, and facilitation.
  • Strong commitment to understanding and advocating for the needs of field teams to enhance customer impact and team satisfaction.
  • Driven to contribute to the development of a global learning infrastructure that meets both immediate and long-term needs.
  • Ability to operate independently in a fast-paced, results-oriented environment while managing ambiguity.
  • Dedication to collaboration and engagement, with a successful history of working within a matrix organization and with vendor partners.
  • Entrepreneurial mindset with a passion for innovation and the ability to devise creative yet practical solutions to business challenges.
  • Excellent communication skills with the capacity to influence across various functions and organizational levels.
  • Demonstrated integrity and understanding of relevant regulations and guidelines.

Travel Requirements:

Limited domestic travel is anticipated, approximately 35% for field visits and meetings.

Benefits:

Apellis provides a comprehensive benefits package, including health insurance with full premium coverage, a 401K plan with company matching, paid time off (PTO), long-term disability insurance, life insurance, and more.

Company Overview:

Apellis Pharmaceuticals, Inc. is a global biopharmaceutical organization dedicated to pioneering scientific advancements and compassionate care to develop transformative therapies for challenging diseases. We have introduced the first new class of complement medicine in 15 years and currently offer two approved therapies targeting C3, including the first and only treatment for geographic atrophy, a leading cause of blindness worldwide. With numerous clinical and pre-clinical programs in progress, we are just beginning to explore the potential of targeting C3 across various serious conditions.

EEO Statement:

Apellis is an equal opportunity employer and adheres to all applicable federal, state, and local employment laws. We strictly prohibit discrimination against employees, applicants, or any other covered individuals based on race, color, religion, national origin, gender, age, disability, or any other characteristic protected by law.

Other Duties:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities associated with the position. Duties and responsibilities may change at any time with or without notice.