Dispatch and Customer Liaison Specialist
3 days ago
Job Description:
At Polk Mechanical Company, we are seeking a highly organized and detail-oriented Service Coordinator to join our team. In this role, you will be responsible for coordinating the scheduling of our HVAC and Plumbing technicians, managing customer relationships, and ensuring that all service calls are completed efficiently and effectively.
The ideal candidate will have a strong background in dispatching or a related field, particularly in HVAC or a similar industry. They will possess excellent communication skills, be able to multitask, and work effectively under pressure.
About Polk Mechanical Company:
Our company is a specialty mechanical sub-contractor that focuses on Pipefitting, Plumbing, HVAC, Sheet Metal, and Ductwork. We operate across Commercial & Industrial sectors and strive to build strong partnerships with our customers and partners.
Estimated Salary Range: $70,000 - $90,000 per year
Key Responsibilities:
- Scheduling: Schedule appointments and manage technician availability, ensuring that all service calls are completed efficiently and effectively.
- Customer Liaison: Provide exceptional customer service, addressing all customer inquiries, scheduling appointments, and keeping customers informed about technician expected arrival times.
- Emergency Response: Coordinate emergency service requests and dispatch technicians promptly to address urgent issues.
- Data Management: Maintain accurate records of service calls, completing technician calls, and other relevant data in our dispatching software or systems.
-
HVAC and Plumbing Operations Manager
1 week ago
Grand Prairie, Texas, United States Polk Mechanical Company Full timeJob Summary:We are seeking an experienced Dispatch and Customer Liaison Specialist to join our team at Polk Mechanical Company. In this role, you will be responsible for coordinating the scheduling of our HVAC and Plumbing technicians, managing customer relationships, and resolving any issues that may arise during service calls.The ideal candidate will have...
-
Dispatch and Scheduling Expert
4 days ago
Grand Prairie, Texas, United States Polk Mechanical Company Full timeJob Title: Dispatch and Scheduling ExpertWe are seeking a skilled Dispatch and Scheduling Expert to join our team at Polk Mechanical Company. In this role, you will be responsible for efficiently scheduling and coordinating our HVAC and Plumbing technicians to meet customer demands.About Our Company CultureAt Polk Mechanical, we pride ourselves on being a...
-
Service Coordinator
3 days ago
Grand Prairie, Texas, United States Polk Mechanical Company Full timeJob Overview:Polk Mechanical Company is seeking a reliable and organized Senior Dispatcher to join our team. As a key member of our operations team, you will play a crucial role in ensuring the efficient scheduling and coordination of our HVAC and Plumbing technicians to meet customer needs.As a Service Coordinator, you will be responsible for scheduling...
-
Courier Delivery Specialist
1 week ago
Grand Prairie, Texas, United States Quicksilver Express Courier Full timeAbout the RoleAs a Courier Delivery Specialist with Quicksilver Express Courier, you will have the opportunity to work as an independent contractor utilizing your own vehicle. This is a full-time position with flexible start times, including morning and afternoon shifts. Responsibilities include making deliveries and pickups throughout the metroplex, using...
-
Customer Service Liaison
2 weeks ago
Grand Prairie, Texas, United States LKQ Full time**About the Role**LKQ is seeking a highly skilled Customer Service Representative to join our team. As a key member of our client support team, you will be responsible for communicating directly with distribution centers and customers to ensure accuracy in documentation, information, and services.Key Responsibilities:Handle phone inquiries from...
-
Customer Support Specialist
2 weeks ago
Grand Prairie, Texas, United States Americold Full timeJob Summary: We are seeking a highly skilled Customer Support Specialist to join our team at Americold. This role involves providing exceptional customer service and support to clients across various logistics channels. The ideal candidate will have excellent communication skills, be able to work independently, and have a strong understanding of logistics...
-
Customer Engagement Specialist
2 weeks ago
Grand Prairie, Texas, United States Bloomingdale's Full timeJob OverviewThe Customer Engagement Specialist is responsible for assisting with customer engagement and merchandising efficiency. This includes providing outstanding customer service, selling, and serving the needs of customers.Key Responsibilities:Displays friendly and genuine behaviors that improve the service experience for customers.Perform various...
-
Customs Compliance Specialist
2 days ago
Grand Prairie, Texas, United States Morrison Express Full timeJob OverviewMorrison Express is seeking a skilled Customs Compliance Specialist to join our team. In this role, you will play a vital part in ensuring the seamless importation of goods into the US commerce.
-
Customer Experience Specialist
2 days ago
Grand Prairie, Texas, United States Carter'sOshKosh Full timeAbout UsCarters, the largest North American apparel retailer exclusively for babies and young children, is seeking a Customer Experience Specialist to join our team. We are committed to creating a diverse environment and are proud to be an equal opportunity employer.SalaryWe offer a competitive salary of $15-$18 per hour, depending on experience, with...
-
Customer Experience Specialist
2 days ago
Grand Prairie, Texas, United States T-Mobile Full timeWe are searching for skilled Customer Experience Specialists to join our dynamic team at T-Mobile. As a Mobile Associate, you'll have the unique opportunity to shape customers' experiences by offering personalized support and product recommendations.About the OpportunityThis position comes with a salary range of $20-$26 per hour, depending on qualifications...
-
Customer Experience Specialist
2 weeks ago
Grand Prairie, Texas, United States Sileo Full timeJob Description:Sileo is seeking a talented Customer Experience Specialist to join our team. As a key member of our customer support department, you will play a crucial role in delivering exceptional service and support to our customers.Your primary responsibility will be to engage with customers through various communication channels, addressing inquiries,...
-
To-Go Customer Service Specialist
6 days ago
Grand Prairie, Texas, United States Chili's-Camp Wisdom (1387) Full time**Job Summary**We are seeking a highly motivated and detail-oriented individual to join our to-go team as a To-Go Specialist. In this role, you will be responsible for managing the to-go process, ensuring timely delivery of orders, and maintaining high levels of customer satisfaction.**Estimated Salary**: $48,000 - $65,000 per year, based on location and...
-
Warehouse Operations Specialist
3 days ago
Grand Prairie, Texas, United States Pollo Regio Full timeJob OverviewAt Pollo Regio, we are seeking a highly skilled Warehouse Operations Specialist to join our team. As a key member of our operations department, you will play a vital role in ensuring the seamless flow of goods and materials within our warehouse.With a focus on efficiency and accuracy, this position requires someone who can effectively oversee...
-
Customer Relationship Marketing Specialist
5 days ago
Grand Prairie, Texas, United States Andrew Jantz - State Farm Agent Full timeAbout the Role:We are seeking an experienced Customer Relationship Marketing Specialist to join our team at Andrew Jantz - State Farm Agent. In this role, you will be responsible for developing leads, scheduling appointments, identifying customer needs, and marketing appropriate products and services. Your ability to work with the agent to establish and meet...
-
Grand Prairie, Texas, United States Penske Full timeExcellent Career Opportunity in Vehicle MaintenanceWe are seeking a motivated and detail-oriented individual to join our team as a Customer Service and Vehicle Preparation Specialist. As a key member of our team, you will be responsible for ensuring that our vehicles are properly maintained, cleaned, and prepared for customer use.About the Role:Greet...
-
Cold Chain Customer Support Specialist
3 days ago
Grand Prairie, Texas, United States Americold Full timeAbout AmericoldAmericold is a leading cold storage and transportation company that provides temperature-controlled logistics solutions to a wide range of industries. Our state-of-the-art facilities and dedicated team of professionals enable us to deliver exceptional service and support to our customers.Job DescriptionThe Cold Chain Customer Support...
-
Customer Service Liaison
1 week ago
Grand Prairie, Texas, United States TimeLine Staffing, LLC Full timeTimeLine Staffing, LLC is a well-established Fortune 500 company with multiple locations across various states. We are currently seeking a compassionate Bilingual Customer Service Representative to join our team.Key ResponsibilitiesManage the front lobby and assist candidates through the application process.Handle various administrative tasks, including...
-
Customer Service Liaison
2 weeks ago
Prairie View, Texas, United States Wyndy LLC Full timeCompany Overview:Wyndy LLC is dedicated to providing exceptional support services, empowering individuals to overcome challenges and achieve their goals.We are seeking a highly skilled Support Specialist to join our team in delivering high-quality assistance and guidance. This role involves collaborating with clients, stakeholders, and colleagues to navigate...
-
Customer Experience Ambassador
4 weeks ago
Grand Prairie, Texas, United States Cheddar's Full timeAbout Cheddar'sCheddar's is a casual dining restaurant chain that offers a welcoming atmosphere and delicious food. As a Customer Experience Ambassador, you will be the face of our brand, providing exceptional service to our guests.About the RoleThis is a fantastic opportunity to join our team as a To Go Specialist where you will take orders, manage customer...
-
Retail Service Liaison
3 days ago
Grand Prairie, Texas, United States LKQ Full timeCompany Overview: LKQ is a leading provider of automotive products and services. We are dedicated to delivering exceptional customer service and building strong relationships with our customers and partners.Job Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer support team, you will be...