Front Desk Representative

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Jiten Hotel Management Inc. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a smooth and enjoyable stay.

• Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
• Check guests in and out, handle room assignments, and ensure that all guest requests are met.
• Handle cash and credit transactions, including processing payments and making change.
• Answer phone calls and respond to guest inquiries in a timely and professional manner.
• Maintain a clean and organized front desk area, including the lobby and back office.
• Work effectively as part of a team to ensure seamless operations and excellent guest service.
• Perform other duties as assigned by management.

• High school diploma or equivalent required; post-secondary education or training preferred.
• Excellent communication and interpersonal skills.
• Ability to work a flexible schedule, including nights, weekends, and holidays.
• Ability to lift up to 30 pounds and stand for long periods of time.
• Knowledge of hotel operations and procedures.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.