Technical Support Specialist

2 days ago


Manchester, New Hampshire, United States CDK Global Full time
Job Title: Technical Support Analyst

At CDK Global, we are seeking a highly skilled Technical Support Analyst to join our team. As a Technical Support Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities:
  • Provide technical support and troubleshooting for complex technical issues
  • Collaborate with cross-functional teams to resolve technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with industry trends and technologies
Requirements:
  • 3-4 years of user support or implementation experience within a technical support organization or field service organization
  • Experience in a call or technical assistance center supporting networks, IP Telephony, or PBX systems is preferred
  • Excellent customer service skills via phone and in person
  • Proven ability to lead by example and affect a positive change among peers
  • Associate Degree or commensurate experience
  • Knowledge of PC hardware and software and mobile devices (Smartphones/iPads)
  • Experience using a ticketing System such as Clarify, Remedy, or Footprints
  • Knowledge of Unix / Linux / SQL
  • Cisco certifications (CCENT, CCNA, etc) a plus but not mandatory
Benefits:
  • Medical, dental, and vision benefits
  • Paid Time Off (PTO)
  • 401K Matching Program
  • Tuition Reimbursement

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.



  • Manchester, New Hampshire, United States Panera Bread Full time

    About the JobThe Technical Support Specialist II provides Tier II desktop support for SolutionHealth, responsible for deploying, maintaining, and managing desktops, laptops, printers, and mobile devices for staff use.Key ResponsibilitiesDiagnose and resolve complex technical and application issues, in-person and remotely.Respond to support requests via...


  • Manchester, New Hampshire, United States Panera Bread Full time

    About the JobWe are seeking a skilled Technical Support Specialist II to join our IT department. As a key member of our team, you will provide Tier II desktop support for our organization, ensuring the smooth operation of our desktops, laptops, printers, and mobile devices.ResponsibilitiesDeploy, maintain, and manage desktops, laptops, printers, and mobile...


  • Manchester, New Hampshire, United States CDK Global Full time

    Job SummaryWe are seeking a highly skilled Technical Support Analyst to join our team at CDK Global. As a Technical Support Analyst, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesProvide technical support and troubleshooting for complex technical issuesCollaborate with...


  • Manchester, New Hampshire, United States US Tech Solutions Full time

    Job SummaryUS Tech Solutions is seeking a highly skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support to our clients, ensuring that their computer systems are running smoothly and efficiently.Key ResponsibilitiesTechnical Support: Provide technical support to clients,...


  • Manchester, New Hampshire, United States OSRAM Full time

    Job Title: Technical Business Development SpecialistAt OSRAM, we are seeking a highly skilled Technical Business Development Specialist to join our team. As a key member of our sales team, you will be responsible for developing and implementing sales strategies to drive revenue growth and market expansion for our light module applications.Key...


  • Manchester, New Hampshire, United States OSRAM Full time

    Job DescriptionWe are seeking a highly skilled and experienced Technical Business Development Specialist to join our team at OSRAM. As a key member of our sales team, you will be responsible for developing and implementing sales strategies to drive revenue growth and market expansion for our lighting solutions.Key Responsibilities:Develop and execute sales...


  • Manchester, New Hampshire, United States IT Concepts Full time

    Job Title: Customer Service EngineerIT Concepts is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for computer systems...


  • Manchester, New Hampshire, United States CoWorx Staffing Services Full time

    Job DescriptionAre you a tech-savvy problem solver with a passion for helping others? Do you enjoy working hands-on with cutting-edge machines and providing top-notch customer support?We're looking for a skilled Technical Support Specialist to join our team at CoWorx Staffing Services. As a key member of our team, you will be responsible for providing expert...


  • Manchester, New Hampshire, United States CoWorx Staffing Services Full time

    Job DescriptionAre you a tech-savvy problem solver with a passion for helping others? Do you enjoy working hands-on with cutting-edge machines and providing top-notch customer support?We're looking for a skilled Product Support Specialist to join our team at CoWorx Staffing Services. As a key member of our support team, you will be responsible for providing...


  • Manchester, New Hampshire, United States HealthCare Support Full time

    Job Title: Dialysis Nurse SpecialistWe are seeking a skilled Dialysis Nurse Specialist to join our team at HealthCare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job Summary:This is a local contract nursing job in Manchester, New Hampshire, requiring a...


  • Manchester, New Hampshire, United States Schleuniger Full time

    Job Title: Technical Sales RepresentativeWe are seeking a highly motivated and experienced Technical Sales Representative to join our team at Komax. As a key member of our sales team, you will be responsible for driving customer satisfaction and growth within your designated territory.About the Role:This is a full-time position, Monday-Friday, working in our...

  • Support Specialist

    3 weeks ago


    Manchester, New Hampshire, United States Dave & Buster Full time

    Job SummaryWe are seeking a highly skilled and enthusiastic Support Technician to join our team at Dave & Buster's. As a Support Technician, you will be responsible for ensuring the smooth operation of our games, simulators, and technical equipment. You will also provide exceptional customer service to our guests, ensuring they have an unforgettable...

  • Phlebotomy Specialist

    4 weeks ago


    Manchester, New Hampshire, United States Global Technical Talent Full time

    Job Title: Phlebotomist Patient Services RepresentativeWe are seeking a skilled Phlebotomist Patient Services Representative to join our team at Global Technical Talent. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and ensuring the accuracy of blood sample collection and processing.Key...

  • IT Support Specialist

    4 weeks ago


    Manchester, New Hampshire, United States Mainstay Technologies Full time

    About the RoleMainstay Technologies is seeking a highly skilled IT Support Technician II to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, resolving technical issues, and ensuring seamless service delivery.Key ResponsibilitiesManage an assigned list of primary clients...

  • IT Support Specialist

    4 weeks ago


    Manchester, New Hampshire, United States Mainstay Technologies Full time

    About the RoleMainstay Technologies is seeking a highly skilled IT Support Technician II to join our team. As a key member of our technical support team, you will be responsible for providing exceptional support to our clients, resolving technical issues, and ensuring seamless service delivery.Key ResponsibilitiesManage an assigned list of primary clients...

  • IT Support Specialist

    3 weeks ago


    Manchester, New Hampshire, United States Mainstay Technologies Full time

    About the RoleMainstay Technologies is seeking an experienced IT professional to join our team as a Primary Response Services Technician (RS Tech). As a key member of our service delivery team, you will work closely with clients to resolve technical issues and provide exceptional support.Key ResponsibilitiesManage an assigned list of primary clients and...

  • IT Support Specialist

    3 weeks ago


    Manchester, New Hampshire, United States Mainstay Technologies Full time

    About the RoleMainstay Technologies is seeking an experienced IT professional to join our team as a Primary Response Services Technician (RS Tech). As a key member of our service delivery team, you will be responsible for providing technical support to our clients, resolving daily break/fix issues, and working collaboratively with other technicians and...


  • Manchester, New Hampshire, United States CoWorx Staffing Services Full time

    Job DescriptionCoWorx Staffing Services is seeking a skilled Product Support Specialist to join our team. As a key member of our support team, you will be responsible for providing expert technical support and troubleshooting for our machines.Key Responsibilities:Providing technical support and troubleshooting for our machinesReviewing customer-submitted...


  • Manchester, New Hampshire, United States Community Unit School District 300 Full time

    Job Title: Cross Categorical Support SpecialistWe are seeking a highly motivated and dedicated Cross Categorical Support Specialist to join our team at Community Unit School District 300.Job Summary:The Cross Categorical Support Specialist will provide support to students with diverse needs, including those with autism and other special education...


  • Manchester, New Hampshire, United States Schleuniger Full time

    Job OverviewWe are seeking a highly skilled Product Support Representative to join our team at Schleuniger. As a Product Support Representative, you will play a critical role in ensuring customer satisfaction and increasing sales by providing technical support for our machines to customers, Sales Representatives, and internal personnel.This is a full-time...