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Operations Manager

2 months ago

Canton, United States Buckle LLC Full time
Job Summary

The Operations Manager is a key member of the retail team, responsible for ensuring the smooth operation of the store. This includes managing daily tasks, overseeing visual merchandising, and providing excellent customer service.

Key Responsibilities
  • Operations Management: Oversee daily store operations, including managing schedules, inventory, and customer service.
  • Visual Merchandising: Develop and implement visual merchandising strategies to create an engaging shopping experience.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Leadership: Lead and motivate the store team, providing guidance and support to ensure the achievement of sales and customer service goals.
  • Inventory Management: Manage inventory levels, including receiving and processing shipments, and maintaining accurate inventory records.
  • Store Maintenance: Ensure the store is maintained in a clean and organized manner, including performing daily tasks such as restocking shelves and cleaning the sales floor.
Requirements
  • High School Diploma or Equivalent: Required.
  • 1-3 Months Retail Experience: Preferred.
  • Ability to Work a Flexible Schedule: Must be able to work a variety of shifts, including mornings, evenings, and weekends.
  • Excellent Communication Skills: Must be able to communicate effectively with customers, team members, and management.
  • Ability to Lift 50lbs: Must be able to lift and maneuver heavy objects, including inventory and equipment.
Benefits
  • Team Member Discount: Receive a discount on purchases made in the store.
  • Paid Vacation: Receive paid time off for vacation and holidays.
  • Paid Sick Time: Receive paid time off for illness or injury.
  • Health, Dental, and Vision Insurance: Receive comprehensive health insurance, including dental and vision coverage.
  • 401(k) Plan: Participate in a 401(k) plan with company match.
  • Employee Assistance Program: Receive access to an employee assistance program, including counseling and support services.