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Receptionist Specialist

2 months ago

Denver, Colorado, United States Westmont Hospitality Group Full time
We are looking for a Front Desk Agent to become a part of our esteemed team with a competitive starting wage of up to $17.00 per hour.

At Westmont Hospitality Group, we prioritize our employees and believe in providing an exceptional extended stay hotel experience for our guests. We strive to be the employer of choice, recognizing that where you work is just as significant as the work you perform.
  • Health insurance (Employee contributions starting as low as $54 individual and $297 family (Semi Monthly))
  • Dental coverage
  • Vision benefits
  • Competitive compensation
  • Employer-funded Life Insurance
  • Paid Time Off (PTO)
  • 401K plan with Employer Matching
  • Opportunities for Career Advancement
Westmont Hospitality Group has established itself as a leader in delivering quality extended hotel stays. Our properties, renovated recently, continue to enhance both guest and employee experiences. By improving our facilities and training methods, we have created a better environment for our guests and a more rewarding workplace for our staff.

Key Responsibilities:
  • Greet guests warmly and assist with all guest-related services.
  • Manage reservation requests; check guests in and out; oversee guest accounting and cashier duties.
  • Handle reservations, including making, changing, and monitoring; review and report rate availability using the front desk computer system; update and track room status; promote future sales.
  • Ensure confidentiality of guest information and relevant hotel data.
  • Communicate effectively with the General Manager and other Front Desk Representatives regarding guest issues and room concerns.
  • Coordinate with housekeeping to relay information about checkouts, stay-overs, and rooms needing maintenance.
  • Perform additional duties as assigned.
Qualifications:
  • High school diploma preferred or equivalent experience.
  • Minimum of 1 year in a customer service role.
  • Basic office skills required (math, cash handling, computer proficiency).
  • Basic English communication skills (verbal and written) are necessary.
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.