Theatre Operations Supervisor
4 weeks ago
Job Summary
As a key member of our theatre operations team, you will play a vital role in ensuring the smooth operation of our AMC Theatres locations. You will assist management in coordinating daily operations, supervising theatre crew, and maintaining a safe and clean work environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.
Responsibilities
- Coordinate and coach theatre crew to perform their duties efficiently and effectively.
- Reinforce AMC's safety and cleanliness protocols with theatre crew.
- Observe and provide feedback to management on theatre crew performance.
- Optimize theatre crew placement and lead teams to achieve results.
- Supervise, coach, and coordinate theatre crew to execute and comply with AMC's Safe and Clean protocols.
- Perform daily operational and administrative duties as assigned.
- Assist management with floor operations and provide access to vendors for repairs and deliveries.
- Assign registers, distribute banks, and maintain and reconcile floor safes.
- Prepare deposits and banks, and accurately complete cash handling forms.
- Participate in daily inventory processes and open tickets for system support issues.
- Resolve guest questions, concerns, and issues, and research guest issues related to AMC Stubs and credit card refund authorizations.
- Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment.
- Maintain regular personal attendance for all scheduled shifts and uphold AMC's Business Practice Standards.
Requirements
- Age 18 or older (other location-specific age requirements may apply).
- Ability to stand, walk, lift, twist, and bend on a frequent basis.
- Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).
About AMC
AMC Theatres is a leader in the entertainment industry, delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests and lead by example, have fun, and give back to the communities in which we live and work.
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