Theatre Operations Supervisor

4 weeks ago


Tulsa, Oklahoma, United States AMC Theatres Full time

Job Summary

As a key member of our theatre operations team, you will play a vital role in ensuring the smooth operation of our AMC Theatres locations. You will assist management in coordinating daily operations, supervising theatre crew, and maintaining a safe and clean work environment. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.

Responsibilities

  • Coordinate and coach theatre crew to perform their duties efficiently and effectively.
  • Reinforce AMC's safety and cleanliness protocols with theatre crew.
  • Observe and provide feedback to management on theatre crew performance.
  • Optimize theatre crew placement and lead teams to achieve results.
  • Supervise, coach, and coordinate theatre crew to execute and comply with AMC's Safe and Clean protocols.
  • Perform daily operational and administrative duties as assigned.
  • Assist management with floor operations and provide access to vendors for repairs and deliveries.
  • Assign registers, distribute banks, and maintain and reconcile floor safes.
  • Prepare deposits and banks, and accurately complete cash handling forms.
  • Participate in daily inventory processes and open tickets for system support issues.
  • Resolve guest questions, concerns, and issues, and research guest issues related to AMC Stubs and credit card refund authorizations.
  • Listen, communicate, and work effectively with guests, associates, and supervisors in a fast-paced environment.
  • Maintain regular personal attendance for all scheduled shifts and uphold AMC's Business Practice Standards.

Requirements

  • Age 18 or older (other location-specific age requirements may apply).
  • Ability to stand, walk, lift, twist, and bend on a frequent basis.
  • Ability to lift up to 50 pounds and carry it up to 90 feet (or deposit into dumpster or trash compactor).

About AMC

AMC Theatres is a leader in the entertainment industry, delivering premium sight and sound, new and improved food and beverage options, and diverse content in our state-of-the-art theatres. We focus on delivering friendly, superior service to our guests and lead by example, have fun, and give back to the communities in which we live and work.



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