Rapid Packaging Specialist
3 weeks ago
Rapid Packaging Inc. offers a comprehensive benefits package and competitive pay for its Customer Service Specialists.
About the RoleWe are seeking a results-driven and detail-oriented individual to join our Customer Delivery team. As a Customer Service Specialist, you will be responsible for providing excellent customer service, resolving customer inquiries, and processing requests for products and services.
You will partner with the outside sales team to meet and exceed customer service expectations, respond to customer order inquiries, and prepare price quotations. You will also initiate purchase orders, process customer orders, changes, and returns per established department policies and procedures.
This role is ideal for someone who can communicate effectively with customers, work well in a team environment, and prioritize multiple activities. You will also have the opportunity to learn about Rapid product lines and make recommendations to customers or prospects.
Key Responsibilities- Respond to customer order inquiries and prepare price quotations.
- Initiate purchase orders and process customer orders, changes, and returns per established department policies and procedures.
- Build and maintain friendly and professional customer relationships.
- Bachelor's degree preferred and at least three to five years related experience and/or training, or equivalent combination of education and experience.
- B2B sales and customer focus experience.
- Previous experience in distribution or packaging industry helpful.
- Excellent interpersonal communication skills in oral and written format.
Estimated Salary: $65,000 - $85,000 per year based on location and experience.
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