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Bilingual Customer Service Representative

4 weeks ago

Hackensack, New Jersey, United States Grace Staffing C&C Corp Full time
Job Opportunity

We are seeking a highly skilled and bilingual Customer Service Representative to join our team at Grace Staffing C&C Corp. As a key member of our client's warehouse team, you will be responsible for providing exceptional customer service to clients in both English and Spanish.

Key Responsibilities:
  • Manage customer service operations via computer, addressing inquiries and concerns with high efficiency and professionalism.
  • Coordinate with warehouse staff for accurate order processing and inventory management.
  • Utilize our client's system to record customer interactions, service issues, and updates accurately.
  • Collaborate with the team to meet and exceed customer service goals while seeking ways to improve processes.
Requirements:
  • Bilingual: English and Spanish is essential.
  • Background in customer service, logistics, or related fields, with previous experience preferred.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) for daily operations.
  • Exceptional communication and interpersonal skills.
Why Work with Us?
  • Opportunities for career advancement within our extensive network of client companies.
  • A dynamic and supportive work environment that fosters growth and development.
  • Access to ongoing training and professional development initiatives.

Kindly submit your resume along with a cover letter outlining your bilingual capabilities and customer service experience to Valentina@gracestaffingcc.com. We look forward to reviewing your application and discussing this opportunity further.