Residential Cleaning Sales Consultant
2 weeks ago
Benefits:
- 401(k) matching
- Competitive salary
- Paid time off
The Residential Cleaning Sales Consultant is responsible for driving sales and generating revenue by performing in-home assessments with potential clients, articulating the services offered, and providing accurate pricing estimates. This role also involves reaching out to customer leads, inputting them into our scheduling system, and making follow-up calls and messages to secure appointments and establish new recurring clients.
The majority of the role is focused on customer service responsibilities, which include managing customer inquiries, scheduling cleaning services, informing teams of new assignments, addressing customer concerns, and collaborating with fellow customer service representatives to ensure all client needs are fulfilled and the business continues to expand. In-home assessments are conducted as necessary.
Company Culture:
- Supportive staff in a small office setting
- Mileage reimbursement or company vehicle (if available) for business purposes
- Paid vacation and holidays
- Referral bonuses
- Flexible scheduling with prior notice
- Health and dental insurance options
- AFLAC supplemental insurance program
- Retirement plan with matching contributions
Qualifications:
- This position emphasizes sales with a strong focus on customer service
- Ability to expand the customer base to foster business growth
- Proficient computer skills, particularly with scheduling software
- Strong time management and efficiency skills are essential, with a high degree of autonomy
- Self-motivated
- Enthusiastic
- Adaptable
- Excellent listening and communication abilities
- Strong written communication skills
- Comfortable using technology
- Must possess a personal vehicle for travel to client locations
- Maintain a professional appearance and demeanor that aligns with the company's image
- Assist with additional responsibilities as required by the growing business:
- Conducting quality inspections
- Providing weekend coverage as necessary; flexible days off when needed
- Participating in home and trade shows (weekend availability required)
- May support other functions as needed
This position is part-time with the potential for full-time hours based on business requirements. The expected work schedule is 25-30 hours per week, primarily during standard business hours, with adjustments made as necessary for coverage.
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