Industrial Service Specialist
3 weeks ago
Overview
A challenging opportunity exists for a highly skilled Industrial Service Specialist to join our team in the Atlanta region. As an integral part of our North American Service Team, you will play a key role in providing exceptional customer service and technical support.
About the Role
This position requires a strong background in mechanical and electrical knowledge, paired with excellent troubleshooting skills. You will work closely with customers to understand their needs and provide tailored solutions to ensure optimal equipment performance.
Responsibilities
- Install and test aftermarket parts and products to ensure they meet industry standards.
- Educate customers on preventative maintenance schedules to minimize downtime.
- Perform routine maintenance tasks and repair services as required.
- Determine root causes of customer issues and develop effective repair strategies.
- Possess strong communication and interpersonal skills to build long-term relationships with customers.
Requirements
- High school diploma or equivalent experience.
- At least 5 years' experience as a Service Technician.
- Strong mechanical and electrical skills, including conveyor repairs and troubleshooting.
- Familiarity with ABB and Fanuc Robotic Systems is desirable.
- Excellent problem-solving and analytical skills.
Compensation Package
The successful candidate can expect a competitive salary range of $65,000-$90,000 per annum, depending on experience, plus additional benefits and incentives.
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