Service Quality Specialist

4 days ago


Ladson, United States TireHub, LLC Full time
About the Opportunity

We are seeking a Service Quality Specialist to join our team at TireHub, LLC. In this role, you will be responsible for ensuring that customer service standards are met or exceeded, and that customer complaints are resolved in a timely and professional manner.

Key Responsibilities:

  • Ensure customer service standards are met or exceeded
  • Responsible for resolving customer complaints and concerns
  • Collaborate with internal teams to drive business growth and improvement

Requirements:

  • 2+ years of previous sales or customer-facing experience
  • Demonstrated success with over-the-phone communication
  • Excellent problem-solving and critical thinking skills

Compensation:

$60,000 - $75,000 per year, depending on experience.

Our Culture:

TireHub, LLC values a culture of teamwork, innovation, and customer obsession. We are passionate about delivering exceptional customer service and making a positive impact in the community.



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