Support Solutions Specialist
3 weeks ago
About the Position
RPI Philadelphia is seeking a highly motivated individual to join our team as a Support Solutions Specialist. In this role, you will be responsible for providing exceptional customer service, building relationships with customers, and participating in regular meetings with the team to construct strategies for achieving customer acquisition standards and sales goals.
The ideal candidate will have excellent communication skills, be able to work independently, and have a strong ability to problem-solve. This is an exciting opportunity for someone looking to advance their career with a reputable company like RPI Philadelphia.
Job Responsibilities:
The Support Solutions Specialist will interact with potential consumers, build relationships with customers, answer questions regarding services, and participate in meetings to construct strategies for achieving customer acquisition standards and sales goals. The successful candidate will also attend training sessions on new products, services, or sales promotions to provide customers with accurate and up-to-date information.
Responsibilities:
- Interact with potential consumers by educating them on products and services provided by our clients
- Build imperishable relationships with customers using interpersonal skills and personability
- Answer questions regarding services and expand on the benefits of our brand compared to competitors
- Participate in regular meetings with the team to construct strategies for achieving customer acquisition standards and sales goals
- Attend training sessions on new products, services, or sales promotions to provide customers with accurate and up-to-date information
- Complete customer orders efficiently and accurately
Requirements:
- A minimum of 0-2 years of experience in a customer-centric role is preferred
- A High School Diploma or equivalent
- A College Degree is preferred but not required
- A strong ability to communicate effectively
- An aptitude for taking on multiple responsibilities with versatility
Salary Range: $40,000 - $60,000 per year, depending on qualifications and experience
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