Customer Service Liaison Officer

2 days ago


Wayne, New Jersey, United States Quick Holdings LLC Full time

Job Summary:

We are seeking an experienced Customer Service Liaison Officer to join our Quick Holdings LLC team. In this role, you will provide top-notch customer service, communicate effectively with C-level employees, and ensure seamless day-to-day operations within the Client Services team.

Key Responsibilities:

  • Communicate with C-level employees within QuickBox and clients
  • Manage client paperwork and generate reports
  • Resolve service tickets and maintain client satisfaction
  • Scan and distribute official correspondence
  • Serve as backup to the Client Services team

Requirements:

  • High school diploma or GED
  • Ability to think critically and handle multiple priorities
  • Strong computer and word processing skills
  • Experience working in a team environment
  • Excellent problem-solving skills

Estimated Salary Range: $24.00 - $30.00 per hour



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